Cbt Approvals and Decisions Officer

2 months ago

Nottingham, United Kingdom Driver and Vehicle Standards Agency Full time

**Details**:
**Reference number**:

- 289652**Salary**:

- £22,497**Job grade**:

- Administrative Officer**Contract type**:

- Fixed Term
- Loan**Length of employment**:

- 2 years, with the possibility of permanency**Business area**:

- DVSA - Policy & Stakeholder Management**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- For this role you will be located in our Nottingham office, where presence will be required at least twice a week to form part of the working arrangements agreed with you. We operate a hybrid working model that allows you to work between home and office locations, giving you greater flexibility about where and when you work.About the job

**Job summary**:
**_To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work _**_visit our Careers website_**_._**

Do you enjoy analysing information to make recommendations for a decision?

Are you someone who is passionate about delivering an excellent service?

Can you work effectively with a team to succeed?

If so, then we have an exciting opportunity to join our busy and diverse team. And we’ve love to hear from you

**Job description**:
You will gather information from compliance visits, process reports and make recommendations to the CBT Registrar for refusal and removal for non-compliance. This will include drafting complex letters.

You will work closely with our CBT Enforcement Examiners, this involves collaborating with the examiners who carry out compliance checks. Ensuring that all standard checks have been actioned and logged and that all ATB site inspections processed are actioned and relevant paperwork issued.

**_ Responsibilities include, but are not limited to: _**
- Acquiring representations from instructors and making recommendations to the CBT Registrar for both refusal and removal
- Ensuring that all information on TARS is used accurately and updated promptly
- Processing removals and closures, including refunds for unused DL196 certificate
- Processing all cases promptly and within services standards

**Person specification**:
**About You**

To thrive in this role, you will have superb interpersonal skills, be able to communicate effectively with your colleagues and internal and external colleagues. You are passionate about delivering phenomenal customer service, contributing to the development of continual improvement of services.

You will bring strong attention to detail and a passion to make sure quality policies and procedures are adhered to. You are passionate about collaborative working, always happy to provide support and guidance to your colleagues.

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

- make roads safer
- improve services for our customers
- make road transport greener and healthier
- harness the potential of technology and data
- grow and level up the economy

We’re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.

Visit the Department for Transport careers website to read more about the great opportunities and benefits of working at DVSA.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Working Together
- Making Effective Decisions
- Communicating and Influencing

**Benefits**:
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.**How to Apply**
- Excellent written and verbal communication skills
- Your ability to plan and prioritise a heavy workload
- When you have provided a recommendation from information you had gathered

Please fully utilise the 750-word count when completing your personal statement.

The sift is due to take place 6th-9th June 2023.

Interviews are likely to be held 26th & 27th June 2023.

**This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview

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