Customer Service Advisor

3 weeks ago


Wakefield, United Kingdom Wakefield and District Housing Limited Full time

In the role you will assist in the delivery of a comprehensive and customer focused service, answering a wide range of enquiries and co-ordinating responses, signposting to and working with other areas of the business to resolve problems efficiently and effectively.

Our customers contact us in a variety of ways - by phone, on line or face-to-face at our Hubs. You may be required to work at any of our offices; you will receive comprehensive training and take part in other development activities.

A variety of working patterns can be considered, in line with our Work Smart policy that includes some home working in addition to spending time in our Contact Centre or Hubs in Wakefield and Pontefract town centres.

For more details on what we’re looking for in this role, head to the related documents section and download the Job Description.

For more information or an informal chat about the position please contact Rachel Willoughby, Customer Experience Manager or Sharon Collins, OneCALL Manager on 0345 8 507 507.

**WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes**:

- 25 days holiday (rising to 30 over 5 years service) + statutory bank holidays;
- a very attractive pension scheme (15.7% employer contribution);
- happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
- a wide range of personal development opportunities;
- a fantastic health and wellbeing package;
- 1 day to take part in our Volunteering Scheme; and
- "cycle to work" scheme and discounted shopping platform

**Please note: we do not accept CVs.



  • Wakefield, United Kingdom Olleco Full time

    Customer Service Advisor - Wakefield, West Yorkshire - £23,400 (plus bonus) per annum plus Benefits including Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday increasing with service, Full-Time Position - A vibrant, world-class and innovative recycling and renewable energy company has a vacancy for a Customer Service Advisor on a...


  • Wakefield, United Kingdom Douglas Scott Legal Recruitment Full time

    A top 100 UK law firm in Wakefield are looking to recruit an experienced Customer Service Advisor in their Claims team, on a full-time permanent basis. You will deliver robust quality claims handling, with a key focus on customer outcomes for clients, to contribute to the general success of the business. You will support through a task way of working on RTA...


  • Wakefield, United Kingdom Douglas Scott Legal Recruitment Full time

    A top 100 UK law firm in Wakefield are looking to recruit an experienced Customer Service Advisor in their Claims team, on a full-time permanent basis. You will deliver robust quality claims handling, with a key focus on customer outcomes for clients, to contribute to the general success of the business. You will support through a task way of working on RTA...

  • Service Advisor

    5 days ago


    Wakefield, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - Basic Salary - £24,500 OTE £28,000 Location - Wakefield Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading,...

  • Service Advisor

    3 days ago


    Wakefield, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - Basic Salary - £24,500 OTE £28,000 Location - Wakefield Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading,...

  • Service Advisor

    5 days ago


    Wakefield, United Kingdom RSD Recruitment LTD Full time

    **Service Advisor** **£23,000 to £26,000 (experience depending)** **Wakefield** This is a fantastic opportunity to work for a family-run business and if you feel you have the skills, aptitude and attitude to be one of our Service Advisors. Are you a driven, enthusiastic and motivated Automotive Service Advisor? Do you thrive in a fast-paced environment?...

  • Service Advisor

    6 days ago


    Wakefield, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Peugeot Wakefield** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    2 weeks ago


    Wakefield, United Kingdom Evans Halshaw Vauxhall Peugeot Full time

    **Service Advisor** **Evans Halshaw Vauxhall Peugeot Wakefield** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    7 days ago


    Wakefield, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Mercedes-Benz of Wakefield** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...


  • Wakefield, United Kingdom BMW Group Retail Full time

    Sandal Wakefield is looking for a Service Bookings Advisor. **Your role** You’ll be the first point of contact for our customers as well as be responsible for generating inbound and outbound workshop bookings. From welcoming customers to ensuring they have a smooth journey, it’s all about giving BMW customers peace of mind. **Your profile** We’re...


  • Wakefield, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Evans Halshaw Vauxhall Peugeot Wakefield** **Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge?...


  • Wakefield, United Kingdom Cars 2 ltd Full time

    The Customer journey advisor is part of our Customer Service function. Its core responsibility is to deliver an industry ownership experience, alongside the Cars2 Retailer network, that supports the long-term sustainable business growth of all our brands. As a Customer Journey Advisor, you'll be a knowledgeable expert in our brands to achieve a right...

  • Service Advisor

    6 days ago


    Wakefield, United Kingdom Autotech Recruit Full time

    Are you a driven, enthusiastic, and motivated individual with a passion for customer care? Would you like to work as part of a successful team in a main dealership? My client is a successful independent business dating back to 1982. They take pride in delivering exceptional customer service through their renowned Volvo dealerships located in Doncaster,...

  • Service Advisor

    4 days ago


    Wakefield, United Kingdom Multitask Personnel Full time

    Multitask are recruiting for a Service Advisor based in Wakefield for a well-established motor company. - A passion to deliver a high standard of customer service. - Excellent communication skills. - Well organised. - Driven and determined. - Smart appearance. - 1Link / Pinnacle - New and Used car warranty - New and Used service plans - Pricing up Health...

  • Customer Service

    4 weeks ago


    Wakefield, United Kingdom First Choice Recruitment, Wakefield Full time

    **Role : Customer Service - IT** **Salary: 12 per hour** **Hours of work: training 9:00-4:30pm (after training between 7:00am-7:00pm)** **Location: Wakefield WF1** To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for...


  • Wakefield, United Kingdom First Choice Recruitment, Wakefield Full time

    **Role : Customer Service Advisor** **Salary: 10.90 per hour** **Hours of work: training 9:00-4:30pm (after training between 7:00am-7:00pm)** **Location: Wakefield WF1** To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for...


  • Wakefield, United Kingdom Office Angels Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a busy office environment? Our client, a leading manufacturing organisation, is seeking a Customer Service Executive to join their dynamic team and provide an outstanding customer experience. 🌟 💻 Full-time, permanent position with a competitive salary of £24,000 per...


  • Wakefield, United Kingdom Office Angels Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a busy office environment? Our client, a leading manufacturing organisation, is seeking a Customer Service Executive to join their dynamic team and provide an outstanding customer experience. Full-time, permanent position with a competitive salary of £24,000 per year⏰...


  • Wakefield, United Kingdom Office Angels Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a busy office environment? Our client, a leading manufacturing organisation, is seeking a Customer Service Executive to join their dynamic team and provide an outstanding customer experience. 🌟💻 Full-time, permanent position with a competitive salary of £24,000 per...


  • Wakefield, United Kingdom Office Angels Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a busy office environment? Our client, a leading manufacturing organisation, is seeking a Customer Service Executive to join their dynamic team and provide an outstanding customer experience. 🌟💻 Full-time, permanent position with a competitive salary of £24,000 per...