Service Advisor

3 weeks ago

Wakefield, United Kingdom RSD Recruitment LTD Full time

**Service Advisor**
**£23,000 to £26,000 (experience depending)**
**Wakefield**

This is a fantastic opportunity to work for a family-run business and if you feel you have the skills, aptitude and attitude to be one of our Service Advisors. Are you a driven, enthusiastic and motivated Automotive Service Advisor? Do you thrive in a fast-paced environment? Can you deliver world-class customer service?

We are looking to recruit an additional Service Advisor for our Service Department.

**What can we offer you?**

In return for your hard work as a Service Advisor, you will be offered a highly competitive salary package and a great range of benefits including:

- Workplace pension
- Bonus scheme (roughly £400 per month with an OTE of £31,000)
- Working in a brand-new purpose-built dealership

**What will you be responsible for?**
- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers' onward travel arrangements, updating customers whilst their vehicle is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product expertise and updating your knowledge through manufacturer-led training.
- Adopting a professional approach regarding the sale of repairs required.
- Maintaining good housekeeping standards and orderly administration of your work.

**Could this be the ideal role for you?**

The successful Service Advisor will need to be smartly presented, conscientious and possess excellent communication skills. We are looking for an individual who is highly organised and efficient whilst having the ability to build a rapport with our valued customers and develop strong and open working relationships with the wider team.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Gym membership
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus

**Experience**:

- dealership service advisor: 1 year (preferred)

Work Location: One location

Reference ID: JW-SA-W

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