Commercial Operations Trainer

2 weeks ago


Cardiff, United Kingdom Transport for Wales Full time

**Please note: this is a secondment until December 2024**

**Who we are**

**Join Our Journey - Together we will Make it Happen**

Here at Transport for Wales we are preparing for the future. We will be building new stations, introducing new trains, and transforming the rail network across Wales and the Borders. This brings opportunity - for Wales’ economy, and for you.

Our vision is to create a world-class railway that will enable Wales to prosper for generations to come. But achieving this depends on the quality of our 2600+ people and the environment we create to enable them to succeed.

**Role responsibilities**

We are recruiting for a Commercial Operations Trainer to join the Operational Training Team in a pivotal role that will design and deliver effective training programmes for primarily the Conductor and Stations functions.
- Collaborate with all internal and external stakeholders, including the Commercial Training Manager, to ensure all training materials meet the necessary requirements and requests are fulfilled with supportive, effective learning.
- Design and deliver innovative and creative training programmes which meet business requirements and regulatory, safety and industry standards.
- Lead by example and manage and coach any delegates whilst in the care of the Operational Training team
- In addition, you will be required to conduct any daily administration duties as necessary to ensure the smooth running and availability of our training facilities and support the Operational Training Team on other associated projects and activities.

**_Essential requirements to be considered for this role: _**
- It is essential you have experience of designing, delivering, evaluating, and reviewing training material.
- Previous coaching experience and either already hold a relevant Learning & Development or trainer qualification or be willing to work towards achieving one.
- Willing to work towards, or holds, a recognised assessor’s qualification.
- Conductor Competency.
- Strong verbal and written communication skills with an ability to organise, prioritise and manage your time and workload to achieve maximum levels of efficiency.
- Good basic understanding of IT Knowledge and will be PC literate specifically within MS Office Packages.

**Welsh Language Skills**

Transport for Wales Rail Limited supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support staff who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.

**Equal Opportunities**

At Transport for Wales Rail Limited we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

**Next steps**

Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.



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