Customer Experience Advisor S1 Everyday Banking

6 months ago

Bridgwater, United Kingdom Santander Full time

Customer Experience Advisor | S1 | Everyday Banking | Bridgwater

Country: United Kingdom

**Join our community**

We are currently recruiting for part-time Customer Service colleagues with a starting package of **£24,468 (pro-rata) **this is made up of a base salary of **£22,400 (pro-rata) **along with an additional **£500 **flexible benefit and up to a **£1,568 (pro-rata) **discretionary performance related bonus.

For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and problem solver. Whether you’re helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you’ll never know what the next challenge will be.

What’s not in doubt is that you’ll have plenty of support. Life in a branch can be busy, varied and challenging, so we’re a close-knit team.

You’ll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You’ll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You’re the eyes and ears of our business after all.

**The difference you’ll make.**
- Acting as the first point of contact for customers in branch or over the phone
- Assisting with day-to-day transactions, queries and servicing
- Answering customer calls into our contact centre
- Building relationships and finding solutions
- Developing your knowledge of services and products to help our customers
- Identifying new ways to improve the customer experience

**What you’ll bring.**
- Proven ability to deliver outstanding customer service either from a face to face or a telephony background
- The ability to communicate effectively with customers to truly understand their needs
- You will require the right to work in the UK (please see details below)

**It would also be nice for you to have.**
- A real desire to go above-and-beyond for customers
- Effective team working skills with a flexible, can-do approach to work
- Openness to a broad range of activities even if outside of standard expectations
- Ability to grow, adapt and change accommodating business needs and priorities

**What else you need to know.**

In this part-time Branch based role, you’ll be working 28 hours across Tuesday, Thursday, Friday and Saturday across the hours of 8:00am - 6:00pm.

The role is based in our Bridgwater branch.

**Everyday Inclusion.**

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

**How we’ll reward you.**

In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs. For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.
- Starting salary of £22,400 plus a £500 annual cash allowance to spend on our great range of benefits.
- 25 days’ holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- Eligible for a discretionary performance-related annual bonus.
- Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
- Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.
- We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
- Support your favourite causes through charitable giving and our community partnerships
- Share in Santander’s success by investing in our share plans
- 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

**Right to work in the UK.**

**What to do next.**

If this sounds like a role you’re interested in, then please apply.

  • Customer Experience Consultant S1 Bridgwater

    5 months ago

    Bridgwater, United Kingdom Santander Full time

    Customer Experience Consultant | S1| Bridgwater Country: United Kingdom **Join our community.** We are currently recruiting Customer Service colleagues with a base salary of **£ **22,604 (pro-rata). **Life in our branches is busy, fast-moving, demanding, but always rewarding. You’ll be at the heart of the action - acting as the friendly face and voice...

  • Customer Experience Representative

    7 days ago

    Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time

    We are seeking a Customer Service Advisor to join our team at Bridgwater Offices. As a Customer Care Advisor, you will play a crucial role in maintaining and developing sales of clients products to customers in Retail and/or Online.Your key responsibilities will include:Providing exceptional customer service and support to ensure customer satisfactionWorking...

  • Customer Service Advisor

    3 weeks ago

    Bridgwater, United Kingdom Job Solutions Ltd Full time

    Customer Care AdvisorLong-term TemporaryBridgwater, SomersetJob Solutions Ltd are delighted to be assisting our client with their recruitment for Customer Care Advisors to join their ever growing, professional team at their Bridgwater Offices.Summary of requirement:The Customer Care Advisors play a critical role maintaining and developing sales of clients...

  • Customer Service Advisor

    1 month ago

    Bridgwater, United Kingdom Job Solutions Ltd Full time

    Customer Care AdvisorLong-term TemporaryBridgwater, SomersetJob Solutions Ltd are delighted to be assisting our client with their recruitment for Customer Care Advisors to join their ever growing, professional team at their Bridgwater Offices.Summary of requirement:The Customer Care Advisors play a critical role maintaining and developing sales of clients...

  • Customer Service Advisor

    4 weeks ago

    Bridgwater, United Kingdom Job Solutions Ltd Full time

    Customer Care Advisor Long-term Temporary Bridgwater, Somerset Job Solutions Ltd are delighted to be assisting our client with their recruitment for Customer Care Advisors to join their ever growing, professional team at their Bridgwater Offices. Summary of requirement: The Customer Care Advisors play a critical role maintaining and developing sales of...

  • Customer Experience Ambassador

    3 weeks ago

    Bridgwater, Somerset, United Kingdom EG Group Full time

    About the Role:We are seeking a talented individual to join our team as a Customer Experience Ambassador. As a key member of our restaurant team, you will be responsible for delivering exceptional customer experiences, handling cash and maintaining food safety standards.Key Responsibilities:Delight our guests by optimising guest experience, handling cash and...

  • Customer Service Advisor

    2 weeks ago

    bridgwater, United Kingdom Job Solutions Ltd Full time

    Customer Care AdvisorLong-term TemporaryBridgwater, SomersetJob Solutions Ltd are delighted to be assisting our client with their recruitment for Customer Care Advisors to join their ever growing, professional team at their Bridgwater Offices.Summary of requirement:The Customer Care Advisors play a critical role maintaining and developing sales of clients...

  • Customer Service Advisor

    6 months ago

    Bridgwater, United Kingdom Scania Full time

    Customer Service Advisor **Customer Service Advisor** **Location: Bridgwater** **Salary starting from £25,000 plus an excellent benefits package** **Working Hours: Rotating shift pattern Monday - Friday 06:00 - 14:30 | 09:30 - 18:00** - In-house training provided to support career progression - 25 days holiday + public holidays which increases with...

  • Motorcycle Customer Service Advisor

    6 months ago

    Bridgwater, United Kingdom Riders of Bridgwater Full time

    We are seeking a skilled and passionate Motorcycle Service Advisor to join our team at Bridgwater. Riders is a family run business established in 1976, dealerships in Bridgwater and Bristol, we are authorised main dealers for Ducati and Harley-Davidson®. **Job Description**: We are in search of a highly motivated and experienced Motorcycle Service Advisor...

  • Sales Associate

    1 week ago

    Bridgwater, Somerset, United Kingdom SKY Full time

    At SKY, we strive to connect our customers with our products in a welcoming and convenient environment.We are seeking a Retail Sales Advisor to join our team in The Angel Place shopping centre. This role offers a competitive package, including a £20,800 basic salary, plus opportunities to earn additional income through a commission scheme.The ideal...

  • Customer Service Advisor

    6 months ago

    Bridgwater, United Kingdom Nonwovenn Limited Full time

    **About Us** Nonwovenn is one of the southwest’s largest privately owned manufacturing business employing over 240 people. We are incredibly successful having grown 35% in the last two years with plans to grow a further 100% in the next three years. We are a business that is proud to contribute to harm reduction globally by making innovative specialised...

  • Customer Service Advisor

    5 months ago

    Bridgwater, United Kingdom Nonwovenn Limited Full time

    **About Us** Nonwovenn is one of the southwest’s largest privately owned manufacturing business employing over 240 people. We are incredibly successful having grown 35% in the last two years with plans to grow a further 100% in the next three years. We are a business that is proud to contribute to harm reduction globally by making innovative specialised...

  • Clubs Coordinator

    6 months ago

    Bridgwater, United Kingdom ProSwimwear Ltd. Full time

    **Clubs Coordinator & Customer service advisor** **Are you a driven, enthusiastic, and motivated individual who thrives in a fast-paced environment? Can you deliver excellent customer service with a great phone manner?** Niche online group has 3 major businesses; 1. ProSwimwear, who is the World’s largest online retailer of competitive and training...

  • Clubs Coordinator

    6 months ago

    Bridgwater, United Kingdom ProSwimwear Ltd. Full time

    **Clubs Coordinator & Customer service advisor** **Are you a driven, enthusiastic, and motivated individual who thrives in a fast-paced environment? Can you deliver excellent customer service with a great phone manner?** Niche online group has 3 major businesses; 1. ProSwimwear, who is the World’s largest online retailer of competitive and training...

  • Sales Advisor

    6 months ago

    Bridgwater, United Kingdom Vertu Motors Full time

    **Vertu Motors Mini Bridgwater** We are currently looking for a Sales Advisor to come and join our team at Vertu Motors Mini Bridgwater! We are offering an industry leading basic salary of £32,000 plus an OTE of £38,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of working patterns that can...

  • Parts Advisor

    6 months ago

    Bridgwater, United Kingdom Marshall Motor Group Full time

    **Parts Advisor**: Job description **Role: Parts Advisor** **Location: Volkswagen Bridgwater** **Hours: full time 47.5 hours per week, with weekends on a rota basis.** **Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme** **Who we are** Marshall Motor Group is one of the UK’s largest car dealer groups representing...

  • Parts Advisor

    6 months ago

    Bridgwater, United Kingdom Marshall Motor Group Full time

    **Role: Parts Advisor** **Location: Volkswagen Bridgwater** **Hours: Full time 45 hours per week, with weekends on a rota basis.** **Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme** **Who we are** Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and...

  • Customer Service Advisor

    4 weeks ago

    Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time

    Customer Care Advisor Long-term Temporary Bridgwater, Somerset Job Solutions Ltd are delighted to be assisting our client with their recruitment for Customer Care Advisors to join their ever growing, professional team at their Bridgwater Offices. Summary of requirement: The Customer Care Advisors play a critical role maintaining and developing sales of...

  • Customer Service Advisor

    6 months ago

    Bridgwater, United Kingdom Sainsbury's Full time

    **Location** - Bridgwater Store, Sainsbury's Supermarkets Ltd The Clink, Bridgwater, TA6 4AB **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 232046 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s...

  • Customer Service Advisor

    6 months ago

    Bridgwater, United Kingdom Sainsbury's Full time

    **Location** - Bridgwater Store, Sainsbury's Supermarkets Ltd The Clink, Bridgwater, TA6 4AB **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 234998 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s Bank. “Bank...