Medical Support Secretary

7 months ago

Salford, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

A vacancy has arisen for a full-time Medical Support Secretary working within the Mental Health Liaison Team based at Salford Royal Hospital.

Working alongside the Medical PA, the main duties of the post will be to provide support to the Consultant Psychiatrists.

We require NHS experience ideally within a mental health setting. You must possess excellent secretarial skills including word processing, excellent communication skills and having the ability to effectively organise your workload is a must. This is a highly pressurised working environment and the need for accurate typing is essential as is knowledge of medical terminology. You must be willing to meet the demands of working in a busy environment and be able to represent the service with due professionalism.

To support the Medical PA in providing a comprehensive administrative service to the Mental Health Liaison Team within the Salford Directorate.

The Medical Support/Team Secretary will undertake general office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from patients and their carers / relatives and other health and social care professionals.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the northwest of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

See attached Job description
- Undertake audio/clerical duties for the Mental Health Liaison Team, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work. Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
- Deal with any patient enquiries using judgement and observing patient confidentiality at all times.
- Liaise with General Practitioners regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner’s Office, other hospitals, medical services, clients and their relatives using their knowledge and judgement of any given situation.
- Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatients work/care programming activity.
- As directed by your consultants, record activity onto appropriate medium, meeting all required deadlines.
- Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.

See attached detailed job description and person specification:
Staff benefits

Pay Enhancements - 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

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