Customer Account Administrator
1 day ago
**Job Title: Customer Account Administrator**
**Location: Dronfield**
**Salary: £19,000 - £21,000 DOE + Bonus**
**Are you an enthusiastic Customer Account Administrator?**
Verus Recruitment Partners are pleased to be supporting a growing family business, based on the borders of South Yorkshire and Derbyshire. My client is integral to the success of many catering and hospitality businesses across the UK.
**Job Duties**:
- Responsible for working with the sales team to onboard and integrate new customers and developing existing customer relationships.
- Develop a trusted advisor relationship with key customers.
- Responsible for keeping customers satisfied and delivering exceptional customers service on a day-to-day basis, including:
- Processing day to day orders for key accounts.
- Processing orders received through the website.
- Product finding.
- Compiling quotes.
- Handling calls.
- Helping our warehouse with booking in deliveries/dispatches
- Dealing with initial enquiries/catalogue requests
- Any other tasks required etc.
- Make sure customers receive requested products and services in a timely fashion.
- Coordinate with staff members working on the same account to ensure consistent service.
**About you**:
- Proven background in account administration or other relevant experience.
- Experience in delivering client-focused solutions based on customer needs.
- Excellent listening, negotiation and presentation skills.
- Excellent verbal and written communications skills
- Excellent time and project management skills.
- Keen attention to detail and adherence to deadlines.
**What’s in it for you?**:
- £19,000 - £21,000 basic salary depending on experience.
- Company bonus scheme.
- 23 days holiday per year plus statutory and public holidays.
- Free Parking
- Company pension scheme.
- Working for a friendly family business where customer service is at the forefront of everything they do.
For more information, please contact our Sheffield Team on 01143 830 046.
**Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer**
Keywords: Customer Account Executive, Customer Account Manager, Account Manager, Client Manager; Client Relationship Manager, Relationship Executive, Customer Services Administrator, Admin, Administration, B2B, Sales Administration, Dronfield, Chesterfield, Sheffield, Doncaster, Rotherham, Worksop, Derbyshire, South Yorkshire.
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