Customer Account Manager
3 weeks ago
Job Title: Customer Account Manager
Location: Dronfield, Derbyshire
**Salary**: £25,000-£30,000 DOE
Are you an enthusiastic Customer Account Manager?
With my client now supporting over 2000 customers and some big national contracts, they are looking for an Account Manager to join the team who can add a touch of class to the lucrative world of hospitality.
To be successful, you will be tasked with providing excellent operational support to my client's customers and be responsible for the day-to-day management of customer accounts in accordance with the business and customer's needs.
The role:
- Generate sales on customer accounts, including upselling, cross-selling and tapping into additional revenue opportunities.
- Responsible for working with the sales team to onboard and integrate new customers and develop existing customer relationships.
- Develop as a trusted advisor, building relationships with key customers.
- Responsible for keeping current customers satisfied and delivering exceptional customers service on a day-to-day basis.
- Make sure customers receive requested products and services in a timely fashion.
- Identify opportunities to grow business with existing customers.
- Coordinate with staff members working on the same account to ensure consistent service.
About you:
- Proven account management or other relevant experience.
- Experience in delivering client-focused solutions based on customer needs.
- Excellent listening, negotiation and presentation skills.
- Excellent verbal and written communications skills
- An understanding of digital media including the use of social media and digital marketing.
- Excellent time and project management skills. You're always looking to improve inefficient processes.
- Keen attention to detail and adherence to deadlines.
What's in it for you?
- £25,000 - £30,000 basic salary depending on experience.
- Company bonus scheme.
- 23 days holiday per year plus statutory and public holidays.
- Free Parking.
- Company pension scheme.
- Working for a friendly family business where customer service is at the forefront of everything they do.
For more information, please contact our Sheffield Team on.
**Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer**
Keywords: Customer Account Executive, Customer Account Manager, Account Manager, Client Manager; Client Relationship Manager, Relationship Executive, Customer Services Manager, B2B, Sales Administration, Dronfield, Chesterfield, Sheffield, Doncaster, Rotherham,Worksop, Derbyshire, South Yorkshire.
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