Bank Hotel Services Assistant

7 months ago

Edinburgh, United Kingdom Spire Healthcare Full time

**Bank Hotel Services Assistant | Spire Shawfair Park Hospital | Edinburgh | Hospitality experience desired**

Spire Shawfair Park Hospital are looking to recruit a Bank Hotel Services Assistant to join their fantastic and dedicated team. This role will cover host duties.

**Duties and Responsibilities**:

- To work in close liaison with the clinical staff, understanding the special needs of the hospital on a day to day basis
- To be responsible for the day to day maintenance of the equipment provided, checking for faults and supply shortages and reporting them to the line manager
- Compliance with all Health and Safety at Work regulations including COSHH
- Work with guidance on moving and handling, as identified in corporate and local policy and discussed at Mandatory training sessions.
- Quality assurance and patient confidentiality must be maintained at all times.
- Using your previous waitressing / waiting experience, you will ensuring meals and beverages are delivered to patients’ rooms
- Responding to any ad-hoc requests from patients to ensure their comfortable stay
- Assisting the catering and housekeeping teams with day-to-day duties

**Who we're looking for**:

- A customer service-focused approach
- Excellent communication and interpersonal skills
- Previous experience in hospitality
- Able to work as part of a team
- Willing and able to complete mandatory training for COSSH, Manual Handling, Infection Control and Health & Safety in-house

**Working Hours**:0-37.5

**Contract Type**:Bank

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free onsite car park
- Access to Spire Healthcare pension
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist resourcing team.

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _**

About Us: At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to _'make a positive difference to people's lives through outstanding personalised care' _. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

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