Hotel Receptionist

5 months ago

Edinburgh, United Kingdom Haymarket Hub Hotel Full time

**About us**:
Haymarket Hub Hotel is perfectly located in the historic West End of the city. Providing compact, yet stylish rooms with perks such as free super-fast Wi-Fi and USB charging points. Our modern rooms are equipped with great quality products such as luxurious beds, power showers, TVs with Chromecast connectivity, luxury toiletries, air conditioning, and more, making it a perfect hotel in central Edinburgh. A part of The Edinburgh Collection, we have three sister properties in Edinburgh and one in London. Across the collection, we strive to provide an inclusive and supportive environment for new-coming and existing colleagues alike, and we are committed to the personal development of all team members.

We are currently closed to the public as a result of the Covid-19 pandemic, and we are operating exclusively as providers of temporary and emergency accommodation on the behalf of City of Edinburgh Council. We are looking for self-assured individuals to join our team to support the residents before returning to normal duties upon reopening. Our current contract gives us the opportunity to work alongside charity partners in providing a valuable service during a difficult time for the hospitality industry while honing our skills in a supported and supportive environment for our reopening to the public.

**What we are looking for**:

- Enthusiastic and friendly individual.
- Comfortable with the responsibility of all aspects of the hotel.
- A great team player.
- Previous hotel reception/front of house experience, experience working with homeless/vulnerable individuals or other relevant experience desirable but not essential.
- Conflict de-escalation skills desirable but not essential as training will be provided.

**Overview of duties**:
Customer Care
- Providing a warm and personalised welcome to guests.
- Responsible for the hotel and the safety of those within.
- Handling any guest complaints and/or remarks - independently or escalating where necessary.
- Answering phone calls and respond to guest queries.
- Following up any guest requests.

Administration and Auditing
- Ensuring that guest documentation at reception and in the lobby is available and up-to-date
- Handover on activities and incidents that occur and liaising with Heads of Department and Management team.

Hygiene / Personal safety / Environment
- Ensuring that the workplace remains clean and tidy and completes cleaning tasks

Perform other tasks as deemed necessary for the smooth operations of the hotel or instructed by the management team.

**Additional duties once the hotel reopens**:

- Responsible for the reception's cash holdings and for completing banking procedures
- Preparing hot beverages and serving from café and bar

**Specifics**:

- Full-time contract available (40 hours p/w).
- Salary of £11.29 p/h.
- Permanent contract.

To apply, please provide a cover letter and CV.

**Job Types**: Full-time, Permanent

**Salary**: £11.29 per hour

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Overtime
- Weekend availability

Ability to commute/relocate:

- Edinburgh EH12 5DR: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Hotel Receptionist

    5 days ago

    Edinburgh, United Kingdom The Glasshouse Hotel Full time

    This is a fantastic opportunity to join one of Edinburgh’s finest boutique properties. The 77-bedroom property is full of unique elements, including The Snug boasting a whisky collection of over 160 single malts and blends and our stunning rooftop garden.  The Glasshouse is Scotland’s only hotel part of the prestigious Autograph Collection. The Role of...

  • Hotel Receptionist

    5 days ago

    Edinburgh, United Kingdom The Glasshouse Hotel Full time

    This is a fantastic opportunity to join one of Edinburgh’s finest boutique properties. The 77-bedroom property is full of unique elements, including The Snug boasting a whisky collection of over 160 single malts and blends and our stunning rooftop garden.  The Glasshouse is Scotland’s only hotel part of the prestigious Autograph Collection. The Role of...

  • Hotel Receptionist

    5 months ago

    Edinburgh, United Kingdom Haymarket Hotel Full time

    Looking for hotel or hospitality jobs providing the best in traditional Scottish hospitality, while working in a great Edinburgh city center location, surrounded by history and heritage? If that sounds like the kind of working experience that you’re after, then a career at the Haymarket Hotel would be a perfect fit! Whether you’re in housekeeping,...

  • Hotel Receptionist

    5 months ago

    Edinburgh, United Kingdom The Scotsman Hotel Full time

    The Scotsman Hotel, 20 North Bridge, Edinburgh, Edinburgh, EH1 1TR Who we are? The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. We are looking for an experienced and talented Hotel Receptionistto join our fantastic venue. ...

  • Receptionist, Hotel Du Vin

    5 months ago

    Edinburgh, United Kingdom Hotel Du Vin Full time

    Receptionist, Hotel du Vin **_OTE up to £11.92 _**(inclusive of loyalty scheme bonus) Up to 40h / week - full time or part time Hotel du Vin, Edinburgh We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, get loads of perks and...

  • Receptionist, Hotel Du Vin

    5 months ago

    Edinburgh, United Kingdom Hotel Du Vin Full time

    **Job title**: Receptionist, Hotel Du Vin **Rate of pay / hours**: Salary OTE up to £11.92 (inclusive of loyalty scheme bonus and incentives) - 30 Hours per week **Contract type**: Permanent contract **Location**: Hotel Du Vin Edinburgh We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the...

  • Hotel Receptionist

    5 months ago

    Edinburgh, United Kingdom Braid Hills Hotel Full time

    Situated just minutes from the bustling city centre, the Braid Hills Hotel features a Victorian building with 71 individually unique bedrooms. The hotel also boasts stunning panoramic views over the city of Edinburgh. A beautiful wedding and events venue, with individually designed event suites to cater for a wide variety of guest needs for up to 140 guests...

  • Hotel Receptionist

    5 months ago

    Edinburgh, United Kingdom Braid Hills Hotel Full time

    Situated just minutes from the bustling city centre, the Braid Hills Hotel features a Victorian building with 71 individually unique bedrooms. The hotel also boasts stunning panoramic views over the city of Edinburgh. A beautiful wedding and events venue, with individually designed event suites to cater for a wide variety of guest needs for up to 140 guests...

  • Hotel Receptionist

    5 months ago

    Edinburgh, United Kingdom Kings Manor Hotel Full time

    **Purpose and Scope of Job**: To ensure that the hotel operates efficiently, meeting the needs and expectations of our guests. Main Duties - To welcome arriving guests and customers into the Hotel, giving them your full attention and assisting them with any queries or help that they may require. - To ensure that overnight guests are checked-in to the Hotel...

  • Receptionist, Hotel Du Vin

    1 month ago

    Edinburgh, United Kingdom Hotel Du Vin Full time

    Receptionist, Hotel Du Vin OTE up to £12.95 (inc of incentives) Full or part time hours available EdinburghWe are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for...

  • Hotel Receptionist

    4 weeks ago

    Edinburgh, United Kingdom CV-Library Full time

    Are you an outgoing individual with a positive attitude? Ready to take on a new challenge where you will play an integral part within a business? We have partnered with a fantastic hotel venue based in Edinburgh city centre who are seeking a brand new Hotel Receptionist to join their tight-knit and friendly team. Your rate of pay and hours of work You can...

  • Receptionist

    5 months ago

    Edinburgh, United Kingdom The Ballantrae Hotel Group Full time

    **Receptionist** Working as a receptionist in a city centre hotel, looking after various different types of clientele. Receptionists undertake a range of activities in a typical working day, and their duties include: - Welcoming guests and checking their details against their bookings - Allocating guests their rooms and providing keys - Answering phone...

  • Hotel Receptionist

    5 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    We are looking for an exceptional Hotel Receptionist who loves working with people and strives to achieve excellent standards of customer service. **The Opportunity**: Do you love going above and beyond for guests? Do you strive for excellence in a challenging role where you can make a difference? Would you like to join a world-renown organisation with room...

  • Hotel Receptionist

    5 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    We are looking for an exceptional Hotel Receptionist who loves working with people and strives to achieve excellent standards of customer service. **The Opportunity**: Do you love going above and beyond for guests? Do you strive for excellence in a challenging role where you can make a difference? Would you like to join a world-renown organisation with room...

  • Receptionist

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Hotel Du Vin Full time

    Receptionist Job DescriptionWe are seeking a highly skilled and enthusiastic Receptionist to join our team at Hotel Du Vin. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.Key Responsibilities:Manage front desk operations, including...

  • Receptionist

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Hotel Du Vin Full time

    Receptionist Job DescriptionWe are seeking a highly skilled and enthusiastic Receptionist to join our team at Hotel Du Vin. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.Key Responsibilities:Manage front desk operations, including...

  • Hotel Front Desk Agent

    2 months ago

    Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time

    About The Scotsman HotelThe Scotsman Hotel is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland, including bars, restaurants, hotels, and more.Job Title: Hotel ReceptionistWe are seeking an experienced and talented Hotel Receptionist to join our fantastic venue.The Scotsman is a luxury hotel that...

  • Hotel Front Desk Agent

    2 months ago

    Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time

    About The Scotsman HotelThe Scotsman Hotel is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland, including bars, restaurants, hotels, and more.Job Title: Hotel ReceptionistWe are seeking an experienced and talented Hotel Receptionist to join our fantastic venue.The Scotsman is a luxury hotel that...

  • Hotel Front Desk Associate

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time

    About The Scotsman HotelThe Scotsman Hotel is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland, including bars, restaurants, hotels, and more.Job Title: Hotel ReceptionistWe are seeking an experienced and talented Hotel Receptionist to join our fantastic venue.The Scotsman is a luxury hotel that...

  • Hotel Front Desk Associate

    2 months ago

    Edinburgh, Edinburgh, United Kingdom The Scotsman Hotel Full time

    About The Scotsman HotelThe Scotsman Hotel is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland, including bars, restaurants, hotels, and more.Job Title: Hotel ReceptionistWe are seeking an experienced and talented Hotel Receptionist to join our fantastic venue.The Scotsman is a luxury hotel that...