Hotel Services Assistant

6 months ago

Edinburgh, United Kingdom Spire Healthcare Full time

**Hotel Services Assistant | Spire Shawfair Park Hospital | Permanent | Edinburgh | Hospitality experience desired**

Spire Shawfair Park Hospital are looking to recruit a Hotel Services Assistant to join their fantastic and dedicated team, on a permanent basis.

**Duties and Responsibilities**:

- Maintain high standards of cleanliness throughout the hospital in line with the housekeeping and infection control policy
- Complete the cleaning schedules related to the shift, ensuring that rooms are ready for immediate occupation and public areas are clean
- To keep in close contact with the Senior Housekeeper and report any concerns regarding housekeeping issues immediately
- To work in close liaison with the clinical staff, understanding the special needs of the hospital on a day to day basis
- To be responsible for the day to day maintenance of the equipment provided, checking for faults and supply shortages and reporting them to the line manager
- Compliance with all Health and Safety at Work regulations including COSHH
- Work with guidance on moving and handling, as identified in corporate and local policy and discussed at Mandatory training sessions.
- Quality assurance and patient confidentiality must be maintained at all times.
- Responding to any ad-hoc requests from patients to ensure their comfortable stay

**Who we're looking for**:

- A customer service-focused approach
- Excellent communication and interpersonal skills
- Previous experience in hospitality and/or housekeeping is desirable but not essential
- Able to work as part of a team
- Willing and able to complete mandatory training for COSSH, Manual Handling, Infection Control and Health & Safety in-house

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _**

About Us: At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to _'make a positive difference to people's lives through outstanding personalised care' _. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

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