Play Centre Supervisor
2 weeks ago
Bear Feet is a children's entertainment centre in Exeter. This is an excellent opportunity to join our prestigious team. If you are passionate about providing excellent customer service, take pride in everything you do and enjoy working in a child focused environment then this could be for you.
As a Supervisor with Bear Feet, you will be leading by example within a small team. You will have key holder responsibility, and you will be seen as a go to person for our Soft play assistants
You will need to be great with our customers, demonstrating best practice for everyone in the centre to follow.
There is great variety in the post with training given in all areas. You will be hands on and one day is never the same as another. From manning reception to delivering amazing parties all in a days work.
Main duties and key responsibilities of our Supervisors:
- Make sure the team work well together and are known by customers for their outstanding customer service.
- Strive to minimise costs, reduce waste and safeguard stock whilst complying with the Company price and promotional changes.
- Identify talent and coach the team to be the best performers that they can be.
- Have enthusiasm for promoting a safe and enjoyable experience for the children as well as excellent service for the grownup
Meeting and greeting customers.
- Taking food & drinks orders / making and serving hot drinks.
- Overseeing play.
- Dealing with customer enquiries / complaints.
- Tidying and cleaning duties.
- Cashing up and banking.
- Carrying out Health & Safety checks.
- Preparing for and overseeing birthday parties.
- Trained as a first aider.
What we want from you:
- Previous supervisory experience is ideal.
- To be enthusiastic and want to create a fun place to play and visit.
- To be dedicated to improve on what we currently do. We appreciate that at all levels, our employees bring with them some amazing ideas.
- Works well under pressure.
- Ability to work alone as well as in a team.
- Displays ability to use own initiative.
- Responsible and reliable.
- Flexibility to work weekends and school holidays
- Finally, a passion for what we do.
Hours: 30 - 40 hours over 4/5 days. Will include weekends
**Job Types**: Full-time, Permanent
**Salary**: £9.00-£10.25 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
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