Front of House Operative

3 months ago


Bourton on the Water, United Kingdom Mrs Rolt’s Tea Rooms Limited Full time

'''Job Overview:'''
We are seeking a friendly and customer-oriented FoH operative to join our team. As a Front of House operative, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our customers. you will also be responsible for staff rotas, stock level monitoring and cashing up.

This is a great opportunity for individuals who enjoy managing and working in a fast-paced environment and have a passion for hospitality.

'''Duties:'''
- supervise FoH staff
- Greet customers as they enter the tea room and provide assistance as needed
- Process customer transactions accurately and efficiently
- Handle cash, credit, and debit card payments and end of day cashing up
- Maintain a clean and organized front end area
- Answer customer inquiries and resolve any issues or complaints
- Assist with stocking shelves and maintaining inventory levels
- Collaborate with other team members to ensure smooth operations

help with staff Rotas and Stock levels

Assist kitchen supervisor in stock handling and ordering

Ensure smooth running of all front of house staff operations

'''Qualifications:'''
- Previous experience in a similar role is preferred
- Strong interpersonal and communication skills
- Ability to work well in a team environment
- Basic math skills for cash handling
- Knowledge of food safety regulations is a plus
- Must be reliable and punctual

Pay: Up to £11.50 per hour

Expected hours: 24 - 32 per week

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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