Head of Housing Needs

2 months ago

London, United Kingdom Cleantech People Full time

**What's involved with this role:
**Job Ref: Hillingdon RQ1214208**

Leadership and management of a complex, demand-led multidisciplinary Homeless Prevention and Housing Allocations Service delivering creative and innovative solutions to resolve housing issues for the residents.

The post holder will work with Cabinet and Elected Members, Council services, partners, residents and commissioned service providers to develop and implement the policy and strategic direction for homelessness and housing allocations to ensure corporate priorities are delivered to put our residents first. Be the Council’s leading expert on homelessness and housing legislation, policy and procedures across a range of service areas to support joined up service delivery.

Responsible for recommending the commissioning of accommodation and other related services that carries significant budget responsibilities and will be required to ensure the best use of public funds are made for local residents to ensure service risks are effectively managed. Lead on cross-cutting projects to drive service improvement.

Key Responsibilities:

- Be the expert lead and source of advice to Members and Chief Officers in the Council on homelessness and housing legislation, policy and procedures. Keep up to date with changing policy and legislation and provide briefings on changes as required.
- Ensure that statutory requirements are met for homelessness and housing services at all times, including appeals, reviews, complex case law, Housing Register, MARAC, MAPPA etc.
- Be responsible for ensuring statutory assessments (e.g. Homelessness review and strategy) are undertaken in line with legal requirements based on sound needs analysis. Contribute to Housing Strategy and other plans to support continuous improvement and to inform commissioning plans. Ensure a Lettings Plan is in place, agreed with members and regularly reviewed
- Be responsible for ensuring that homelessness and housing allocations staff are up to date with changing legislation, policy and operational requirements. Ensure effective quality assurance systems are in place to review case work decisions and service change is implemented following audits of case work. Be responsible for providing regular reports to Committees, Cabinet Members and Senior officers on the performance of the service and implementation of policy.
- Lead and manage the fast-paced, demand-led homeless prevention and housing allocations service
- Set a clear and practical operational direction of travel for homelessness and housing allocations to prevent and minimise homelessness. Ensure that actions to achieve the agreed strategy are SMART, understood by all staff members and effectively delivered.
- Ensure effective business planning and risk management within the service and outside the service as appropriate to drive performance improvement and underpin the transformation of services. This includes category management plans, policies and improvement plans.
- Be responsible for reviewing and commissioning specialist housing services to ensure the Council’s corporate priorities are met working closely with service areas such as social care.
- Prepare effective business cases for commissioned services, service change and improvement working with a range of service areas across the Council, presenting recommendations to Cabinet Members for approval.
- Build creative working relationships to drive improvement and efficiency across the council, working with strategic leads for Policy, Partnerships, Finance, Transformation, HR, Procurement, Communications and Service Operations, and other functions as required. Constructively challenge senior managers to focus on mitigating business performance risks, where required.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additiona**l **information for clarity.**

Other “Essential Requirements” - Please check to ensure that your CV addresses the following items:
Qualifications:

- Chartered Institute of Housing professional qualification - desirable

Knowledge:

- In depth and up to-date knowledge and understanding of local and national strategy and legislation in relation to housing.
- Sound understanding of practical implementation of procurement and commissioning of services and relationship management.

**Experience**:

- Experience of leading and managing service improvement using recognised improvement

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