Housing Support Assistant

5 months ago

London, United Kingdom Housing for Women Full time

**Housing Support Assistant**
Haringey and Brixton, London (with travel to other locations as required)

**About Us**

Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.

Our ReConnect+ project provides supported accommodation for women leaving prison, dealing with substance misuse and with complex needs, many of whom have experienced trauma and abuse in their early lives.

We are currently seeking a Housing Support Assistant to join our ReConnect+ team on a permanent, part-time basis, working 28 hours per week.

**The Benefits**
- Salary of £26,250 per annum pro rata
- Attractive pension scheme
- Perkbox
- Buying and selling annual leave
- Healthshield
- Season Ticket loan
- Subsidised gym membership
- Course Funding

This is the perfect opportunity for a compassionate individual with a background in the customer service and not-for-profit sectors to join our committed organisation.

You’ll have the chance to play a critical support role and impact thousands of lives, becoming part of a movement dedicated to creating better futures for women in need.

What’s more, we offer you plenty of chances for professional growth, learning and development, as well as a passionate team of talented people to join who will support you as you need it.

**The Role**

As a Housing Support Assistant, you will deliver exceptional support to our ReConnect+ project team.

Specifically, you will support our Customer, Housing, IT and Finance teams, delivering housing support services to the project team and high standards of customer care to all project service users.

Additionally, you will:

- Report maintenance issues for service users and at our locations
- Help conduct H&S and property checks
- Field inbound calls and manage the mail
- Maintain office supplies
- Assist the team in providing statistical data
- Liaise with HR regarding personnel matters

**About You**

To be considered as a Housing Support Assistant, you will need:

- Customer service experience
- Experience developing administration systems
- Experience working for a non-profit organisation
- An understanding of the risk associated with Lone working
- A good understanding of confidentiality, data protection and professional boundaries
- Excellent admin skills including an understanding of finance matters and report writing

Other organisations might call this role Service Assistant, Housing Services Assistant, Charity Services Assistant, Housing Services Administrator, Housing Support Administrator, Customer Service Assistant, Administration Assistant, Team Administrator, or Administrator.

Webrecruit and Housing for Women are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

**Job Types**: Part-time, Permanent

Pay: £26,250.00 per year

**Benefits**:

- Company pension

Work Location: In person

Reference ID: ELCWU2805/CC

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