Customer Service Advisor
2 weeks ago
Red is recruiting Customer Service Advisors to join a busy office located in the Town Hall in Weston-Super-Mare. This role involves providing excellent customer service and ensuring all queries are dealt with. This position is Monday to Friday with the optionfor possible hybrid working after the training period.
This position is temporary.
**Benefits and Package for a Customer Service Advisor**:
- **Salary**: £9.50 per hour
- **Hours**:37.5 hours per week, Monday - Friday, 9am - 5pm
- **Contract**: Temporary
- **Location**:Town Hall, Weston-Super-Mare
- Breaks paid for
- Possible option for hybrid working after the training period
**Key Responsibilities of a Customer Service Advisor**:
- Providing a high level of customer service to new and existing customers
- Ensuring customer queries surrounding their payments are dealt with
- Helping customers to set up their account
- Responding to any complaints and ensuring the correct point of action has been applied
- Achieving personal and team targets
- Ensuring all customer details are captured and updated appropriately
**Key Skills of a Customer Service Advisor**:
- Strong customer service skills are required
- Experience responding to customers across a variety of domains is desirable
- Good communication skills are required
- Able to multi-task at ease
- Able to work alone or within a team
Red Recruitment (Business)
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