Sympathetic and Unflappable, Problem Solver Needed
1 month ago
_**Sympathetic and unflappable, problem solver needed - Customer Service Advisor**_
What would you say to a client that called to tell us, that rather than delivering to their new home, they have just been told by their solicitors that the property won’t be available for another week??
It’s removal day, our team have loaded the van, people are waiting to move in, our client, their solicitors, the Estate Agents, and the crew are waiting for your advice.
**About the role**:
- Telephone communication
- Other Ad hoc duties
**Skills and experience**:
- Computer literate
- Organised and confident to interact with people on all levels
- Strong communication skills both written and verbal with an excellent telephone manner
- Ability to work independently
- Accurate data entry skills
**Job Types**: Full-time, Permanent
**Salary**: £11.50-£15.00 per hour
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
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