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Medical & Clinical Administrator

3 months ago

Stafford, United Kingdom Midlands Partnership NHS Foundation Trust Full time

At MPFT we pride ourselves on staff wellbeing and development and can we offer you:

- Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
- Counselling support and lifestyle information with advice on a variety of personal matters
- “In our Gift” providing a platform for your voice to be heard to inform change
- The opportunity to purchase additional annual leave
- Opportunities for flexible working (depending on the role)
- Career development opportunities and coaching plus access to in house training programs
- Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
- Child Care Vouchers Scheme
- Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
- NHS discounts available via the Blue Card and Red Guava schemes

Our Medical & Clinical Administrators are an integral part of our Admin Team. The role is busy, challenging and rewarding.

What will the role entail?
- Administration work for Consultant Psychiatrist/Doctors/Clinical Leads and other Mental Health Professionals
- Typing clinical letters, diary and clinic appointment management
- Confidently handling complex queries of a challenging/sensitive nature
- Concise & accurate message taking
- Using own initiative to proactively resolve problems
- Minute Taking
- Diary Management for the Clinical Leads - scheduling appointments, supervisions etc.
- Day to Day operational tasks to support the Clinic Leads & Healthcare Professionals

What are we looking for?
- Flexibility to meet service need with a passion for quality
- A confident communicator, with strong customer service skills
- Good grammar and written skills
- Honesty, integrity and commitment
- Strong computer and keyboard skills
- Experience of clinical systems (RIO or similar)
- Resilience to work in a busy service
- A passion for the care and support provided to our service users
- Experience of working in the NHS or a healthcare setting
- Ideally hold an NVQ level 3 admin or equivalent qualification/experience.

Midlands Partnership NHS Foundation Trust (MPFT) is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.
- Please see detailed Job Description & Person Specification attached
- Other details are listed within the Main Duties of the Job