Digital Operations Solutions Partner

7 months ago

Bristol, United Kingdom Thales Full time

Location: Abbey Wood Bristol, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

**Digital Operations Solutions Partner**

**Bristol**

This is an exciting opportunity within a dynamic team of supportive, talented and data loving individuals where you will have the chance to work across multiple business units during a period of business transformation.

The Digital Operations Solutions Partner is a role within the UK Digital Operations Team that forms part of the growing data and digital transformation organisation focusing on delivering the vision of the Chief Data Officer. Digital Operations Solutions Partner role acting as a proxy product owner focused on process analysis and exploitation of digital tools. The role will look to identify opportunities within the business and functions and deliver operational changes to drive positive business outcomes.

This role requires a hands-on person who will drive the creation/use of conceptual and logical models and work with functions to understand existing ways of working and define products or changes to help improve performance.

This position also deals with the tactical day-to-day aspects of digital operations and the delivery of artefacts from the team. The role requires individuals who are able to assess, describe and document both the current and future state of processes, data models and tool integration. Discovering, validating, documenting and communicating through modelling, simulating and analysing. This solutions partner will focus on the hire to retire end to end business process.

**Key Responsibilities & Tasks**
- Facilitate requirements gathering and capture sessions with the UK business and functions to define data process ways of working and highlight areas of improvement and business outcomes.
- Produce and review artefacts in support of the digital operations lifecycle
- Accountability for the delivery of the squad roadmap
- Support the scrum master for the squad, managing and prioritising backlog and managing blockers
- Use process mining techniques to use data to support process decisions and shape solutions
- Develop benefits use cases and models to support future plans of work, aligning to business priority outcomes.
- Use digital operations process and methodology to understand the digital product requirement from the business or function.
- Develop new and refine existing data standards, policies and procedures by working closely with the business, functions and data owners to develop and implement best practices policies
- Liaise with business units to define data quality measures, which will drive improvements within our core systems and introduce an enterprise-focused approach across the business and systems.
- Continually assess and identify risks in line with the risk management approach, ensuring they are mitigated within the data governance programme
- Assist with the Data governance processes to protect and secure Thales data while seeking to explore exploitation and collaboration opportunities.
- Be an interface between the Data Management Team and the Business / Functions in the Data space.
- To use industry standard Business Analysis and Lean techniques to capture requirements and design solutions to meet the business needs.
- Ensure that critical business information is available in a timely and accurate manner.
- Manage key internal stakeholders to ensure and promote collaboration between the Data Management organisation, UKIS and the Thales UK businesses.
- Will act as an advocate for the digital operations team, its approaches and ambitions.
- Work with the change manager to understand change impact and develop change, training and communication material
- Support the Thales UK businesses to adopt common processes and toolsets.

**Skills & Experience**
- Hands-on experience with modelling, analysis and simulation tools.
- Able to organise and facilitate groups in workshop settings.
- Knowledge and experience in business process modell

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