Administrative Assistant

3 months ago


Birchington, United Kingdom NHS Professionals Full time

**Job Title**: Administrative Assistant

**Trust Location**: East Kent Hospitals Uni NHS Foundation Trust

**Placement Location**: Queen Elizabeth The Queen Mother Hospital, Margate, CT9 4AN

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the East Kent Hospitals Uni NHS Foundation Trust would love to hear from you

**About the Trust**

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people. We also provide some specialist services for a wider population, including renal services in Medway and Maidstone and a cardiac service for all of Kent based at William Harvey Hospital, Ashford.

**What you’ll be responsible for**:

- Attending patients for pre-booked appointments checking accuracy of patient details on PAS/ Soliton.
- Deal with general telephone enquiries, take messages accurately, give information and advice (non-medical) to GP’s, patients, relatives, and other staff involved with the patient in a manner responsive to customer needs and in accordance with trust procedures.
- Cover leave and duties of other staff as required. Assisting less experienced staff and offer help and advice when needed.
- Be prepared to work flexible hours to cover departmental needs should change in working patterns to be required to meet the service needs.
- Be aware of the confidential nature of work and maintain strictest confidence when dealing with patients, staff and other health service business information in accordance with both Trust Policy and the Data Protection Act..

The role will involve, but not be limited to you performing the above

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- Excellent organisational skills
- Knowledge of Microsoft Packages e.g., Outlook, Word, Excel, PowerPoint.
- Previous administrative experience.

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £10.42 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Reference ID: 63104



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