IT Support Engineer

3 weeks ago


Northampton, United Kingdom Somnium Full time

**IT Support Engineer**

**Northampton - field based**

**£27,000**

We are recruiting an experienced IT support engineer to join our ever-growing private sector client who will be looking to further expand within the business.

**Key Responsibilities**
- Provide 2nd line IT support on a day-to-day basis.
- Customer-focused, and personable with a proven track record of dealing with customers.
- Ability to understand and prioritise IT Incidents.
- Practical experience in the implementation of security policies and system lockdowns.
- Building operating systems and workstation builds and deployment.
- Working alongside the IT manager and wider support team to ensure any recurring technical issues are identified, actioned and implemented.
- Creating report packs in IT Managers' absence.

**Key Skills**
- Flexible to travel and overnight stays across the mainland UK.
- Experience with PC/Phone and Desktop rollouts.
- Experience with Microsoft and VMware is desirable.
- Good communication skills.
- Good Customer Service skills.



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