Head of Customer Communications

The Head of Customer Support is for a leading MSP and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving MSP professional environment. ** This role is 4 days PW in the office and 1 from home ** ** Package is negotiable based on experience (package between 70 and 85k,...

**ABOUT THE ROLE** The role of Head of Customer Excellence has been established to support the strategic direction of the business, enabling further concentration on high performance achievement and growth opportunities within the market. This role will be instrumental in driving high performance and overseeing multiple operational teams to ensure the...

**Role |** Head of Commercial Contracts **Location |** Nationwide **Salary |** £60.000 per annum **Contract |** Permanent **About us** Lane7 is the fastest growing and market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. Bowling is our thing - it has been for 10 years. Think of us...

Job Description: Customer Support Executive ManagerWe are seeking an experienced customer support professional to join our team as a Customer Support Executive Manager. In this role, you will work closely with our Mobile Account Managers to provide exceptional customer support and ensure timely resolution of customer service tickets.Your responsibilities...

**The Company**: DMV aim to become the UK’s fastest growing independent telecom service provider, supplying phone, broadband, energy and business mobile services exclusively to small businesses, cutting their bills dramatically.This is a great opportunity to join a vibrant, growing call centre. **The Role**: You will be an office administrator, who is...

This role will be office working 3 days per week and then other 2 days can be remote. This is a Head of Service role with line management responsibility for 5 team managers responsible for adoption support, permanency, and special guardianship and you will report to the Head of Children in our Care and Care Leavers. **Overview**: - Oversee Locality...

Applicants must live in Birmingham and be available to work during the Summer and Christmas holidays. Team Steam are on the look out for people as passionate about beer as we are! Head of Steam is the ultimate craft beer bar in the middle of busy Temple Street. We specialise in over 200 beers, beer tasting experiences, over 40 gins and a great cocktail...

Head of Customer Experience Location: Birmingham, Bath Row, B15 1LZ Salary: circa £80,000 per annum Hours: 35 hours per week Contract Type: Full Time, Permanent The Role Are you passionate about delivering high service standards and championing consumer rights? Do you have the leadership skills needed to develop and drive a responsive and impactful...

Job Introduction Jewellery Quarter Bullion is seeking an experienced, energising, and performance-focused Head of Customer Service. We are looking for someone who can inspire individual team members, as well as the high-performing Customer Service team as a whole. You will drive performance daily through the delivery of ongoing training and mentorship....

Job Overview Apprentify Group seeks a visionary Head of Community & Offline Marketing, an individual with expertise in building networks, fostering alumni engagement, and developing a strong community presence to drive impactful marketing and storytelling.This leader will be responsible for crafting a vibrant community network, engaging stakeholders across...

Package Description Base salary between £50k and £60k depending on experience.Bonus of up 30% of base, paid twice yearly, depending on Company performance.25 days holiday (with the option to buy more).8% Pension employer contribution scheme.Please note: this is an office based role from our Birmingham head office.This role does not qualify for visa...

Role: Head of CommunicationsContract: Permanent   Reports to: Chief Engagement OfficerHours: 35 hours per week, remote working with quarterly in-person meetings, events attendanceSalary: Dependent upon experienceHoliday: 25 days per annum (commencing)           Job SummaryLead the development and execution of a strategic communication, PR, and...

Job Description Package Description Base salary between £50k and £60k depending on experience. Bonus of up 30% of base, paid twice yearly, depending on Company performance. 25 days holiday (with the option to buy more). 8% Pension employer contribution scheme. Please note: this is an office based role from our Birmingham head office. This role does not...

Package DescriptionBase salary between £50k and £60k depending on experience.Bonus of up 30% of base, paid twice yearly, depending on Company performance.25 days holiday (with the option to buy more).8% Pension employer contribution scheme.Please note: this is an office based role from our Birmingham head office. This role does not qualify for visa...

**Head of Engagement & Customer Voice** **Salary**:£66,780** **Basis: Full Time** **Type: Permanent** **Location: Birmingham, B37 7YN/Hybrid** **We are brave, we are ambitious, we are honest, and we are Citizen!** **Our people are everything and we offer**: Do you have a successful record of developing and implementing a customer and engagement...

Head Resourcing Ltd is seeking an experienced Engagement Manager/Senior Project Manager to join their team. The ideal candidate will have a background in consultancy and experience working with clients in the construction or utilities industry.The role involves driving culture changes to improve collaboration amongst teams and across units with customers and...

-Job description Birmingham/London When it comes to telling a brand story, you’re at the top of the game. Not only do you have big brand experience, but you have an enviable reputation for great advertising that surprises and delights audiences and converts them into customers. Now, you’re looking to use your creative talent by leading on the...

Are you a customer-centric professional with a knack for sales? Join our team as a Customer Sales Advisor and become a pivotal part of our sales force, delivering exceptional service while meeting and exceeding sales targets. **Duties**: - Build and maintain strong relationships with customers - Interact with customers in a friendly and informative manner,...

**Head of Function Operational - HMP Birmingham - 77508** **£44,332 - £53,201** **Birmingham**: Job holders must complete specific training in their specialism once they take up post. If Operational: - Must be successfully accredited by passing the Head of Function Assessment Centre (HFAC), or prior to 2016 be accredited as an Operational Manager (or in...

Your Role and What You'll Be Doing The Head of Brand & External Communications will lead the development and execution of brand and communication strategies within the Business Development and Marketing team. This senior leadership role is responsible for reinforcing brand identity and managing external communications. This role is pivotal in setting...