Head of Customer Experience

Discover a rewarding career in live events and exhibitions with GES - Global Experience Specialists. Our Customer Care Team is the backbone of our customer service, delivering top-notch support to exhibitors across the UK. Based in Birmingham with the flexibility of hybrid working, you'll be at the forefront of delivering exceptional service through various...

The Head of Customer Support is for a leading MSP and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving MSP professional environment. ** This role is 4 days PW in the office and 1 from home ** ** Package is negotiable based on experience (package between 70 and 85k,...

**ABOUT THE ROLE** The role of Head of Customer Excellence has been established to support the strategic direction of the business, enabling further concentration on high performance achievement and growth opportunities within the market. This role will be instrumental in driving high performance and overseeing multiple operational teams to ensure the...

**Role |** Head of Commercial Contracts **Location |** Nationwide **Salary |** £60.000 per annum **Contract |** Permanent **About us** Lane7 is the fastest growing and market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. Bowling is our thing - it has been for 10 years. Think of us...

Applicants must live in Birmingham and be available to work during the Summer and Christmas holidays. Team Steam are on the look out for people as passionate about beer as we are! Head of Steam is the ultimate craft beer bar in the middle of busy Temple Street. We specialise in over 200 beers, beer tasting experiences, over 40 gins and a great cocktail...

Propel is proud to be at the forefront of SMS talent acquisition, specialising in experts who can propel their growth of this channel and maximise engaging customer communications. This is a pioneering role for our CRM team, making it an ideal fit for someone with extensive SMS experience or those eager to take on a new challenge.We are seeking a seasoned...

We are Absolute Collagen, the Original Collagen Specialists, Certified top 100 Best place to work & Sunday Times 4th Fastest Growing Business in Britain! Come and join us in a world of limitless potential, where absolute possibilities become extraordinary realities. Are you a customer service superstar looking for a company that appreciates you and supports...

Head of People ExperienceJob type: PermanentHours: 35 hours per week (plus 5 hours paid lunch breaks)Salary: £58,365 per annumLocation: Birmingham .Want to make an impact on organisational success and the people agenda in a mission-driven environment? Nacro works with some of the most marginalised people in society, in desperate need of a second chance:...

This Role Our mission is to change the lives of adult smokers and educate them about a better alternative to continued smoking IQOS, a new reduced risk heated tobacco product.We have a team of 100+ Field Sales Executives nationwide, raising awareness of reduced risk products and selling the product to adult smokers within a controlled environment.As a...

Job Introduction Jewellery Quarter Bullion is seeking an experienced, energising, and performance-focused Head of Customer Service. We are looking for someone who can inspire individual team members, as well as the high-performing Customer Service team as a whole. You will drive performance daily through the delivery of ongoing training and mentorship....

Package Description Base salary between £50k and £60k depending on experience.Bonus of up 30% of base, paid twice yearly, depending on Company performance.25 days holiday (with the option to buy more).8% Pension employer contribution scheme.Please note: this is an office based role from our Birmingham head office.This role does not qualify for visa...

Head Resourcing Ltd is seeking an experienced Engagement Manager/Senior Project Manager to join their team. The ideal candidate will have a background in consultancy and experience working with clients in the construction or utilities industry.The role involves driving culture changes to improve collaboration amongst teams and across units with customers and...

This role will be office working 3 days per week and then other 2 days can be remote. This is a Head of Service role with line management responsibility for 5 team managers responsible for adoption support, permanency, and special guardianship and you will report to the Head of Children in our Care and Care Leavers. **Overview**: - Oversee Locality...

-Job description Birmingham / London You know how to put customers at the heart of communications by understanding their behaviour and utilising data to create simple but compelling communications. Now, you’re looking for a unique opportunity where you can lead a new team and drive organisational change. Join us and take on the leadership of an...

Job Description This Role Our mission is to change the lives of adult smokers and educate them about a better alternative to continued smoking IQOS, a new reduced risk heated tobacco product. We have a team of 100+ Field Sales Executives nationwide, raising awareness of reduced risk products and selling the product to adult smokers within a controlled...

This RoleOur mission is to change the lives of adult smokers and educate them about a better alternative to continued smoking IQOS, a new reduced risk heated tobacco product.We have a team of 100+ Field Sales Executives nationwide, raising awareness of reduced risk products and selling the product to adult smokers within a controlled environment.As a...

This RoleOur mission is to change the lives of adult smokers and educate them about a better alternative to continued smoking IQOS, a new reduced risk heated tobacco product.We have a team of 100+ Field Sales Executives nationwide, raising awareness of reduced risk products and selling the product to adult smokers within a controlled environment.As a...

Job Description Package Description Base salary between £50k and £60k depending on experience. Bonus of up 30% of base, paid twice yearly, depending on Company performance. 25 days holiday (with the option to buy more). 8% Pension employer contribution scheme. Please note: this is an office based role from our Birmingham head office. This role does not...

Package DescriptionBase salary between £50k and £60k depending on experience.Bonus of up 30% of base, paid twice yearly, depending on Company performance.25 days holiday (with the option to buy more).8% Pension employer contribution scheme.Please note: this is an office based role from our Birmingham head office. This role does not qualify for visa...

**Head of Engagement & Customer Voice** **Salary**:£66,780** **Basis: Full Time** **Type: Permanent** **Location: Birmingham, B37 7YN/Hybrid** **We are brave, we are ambitious, we are honest, and we are Citizen!** **Our people are everything and we offer**: Do you have a successful record of developing and implementing a customer and engagement...