Administrator - Operations Support

6 months ago

Bristol, United Kingdom St. James's Place Full time

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.

**Location**: Bristol Office

**Workplace Type**: On-Site

**Employment Type**:Permanent

**Seniority**:Entry Level

Our Operations Support team are seeking a full-time person to join them on an exciting journey to provide a first-class service to all visitors at our locations, provide a support function to a team of Managers and support reception activity whilst working towards the achievement of all key Business objectives.

If you have previous Customer Service or office experience and are looking to join a fast-growing, encouraging, and nurturing business to progress your career this role could be for you. We are committed to growing talent and supporting career pathways that could progress within our Operations team, Partnership or management teams.

If you have an appetite to develop yourself, your skills and your future, our Team ethos will encourage you to be the best version of yourself, with this role creating an excellent gateway to a successful career at SJP.

**What you’ll be doing**:

- Co-ordinating diary management, scheduling 1-1 meetings, support with meeting preparations and creation of digital 1-1 packs, manage diaries for all meeting rooms and ensure relevant supplies are ordered and in stock within the location.
- Distributing internal communication where required including Facilities memos.
- Proactively contributing to meetings, taking minutes and ensuring actions are followed up.
- Supporting facilitating Location and community related events - in both the build up and on the day.
- Making travel and accommodation arrangements, ensuring efficient use of time and mínimal expenditure.
- Reception duties
- Managing and maintaining relationships with key stakeholders across the Business

**We are looking for someone who has**:

- Ability to build strong relationships internally and externally by employing a broad range of communication techniques.
- Strong administration skills, with good knowledge of Microsoft packages, such as Excel, PowerPoint and Outlook.
- Preferably experience of management of multiple diaries and workshop/webinar planning and some experience of working in a reception environment.
- Ability to work independently and use own initiative as well as being able to work as part of the team, supporting team members where required.
- Willingness to make own decisions on prioritising workload and taking responsibility for own tasks.
- We provide a comprehensive induction, ongoing training, whilst working as part of our Operations Support Team.

NB. Working hours to be discussed with Line Manager (Monday to Friday).

**What's in it for you?**
- Private Medical paid for by Company.
- Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
- Non-Contributory Pension - 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave - 6 months full pay
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
- Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)

**Flexible Working**
We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation

**Reasonable Adjustments**

**What's next?**

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

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