Hospital Administrator

5 months ago


Birmingham, United Kingdom Spire Healthcare Full time

**Hospital Administrator | Permanent | Solihull | Working 37.5 hours per week | Competitive Salary**

Spire Parkway Hospital are currently recruiting for an Administrator to support within the Radiology department.

**Duties and responsibilities**
- As a Radiology Administrator you will be welcoming, registering patients to the hospital in a warm, professional and caring manner and in such a way as to provide confidence
- Accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required.
- Processing in-patient/out-patient charges.
- Manage the radiology switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Undertake various clerical duties including checking of RIS clinics, billing and answering queries, managing sending of reports to referrers, booking appointments.

**Who we're looking for**
- Someone who is highly organised and accurate and works well to tight deadlines
- Experience working in a similar environment would be beneficial but by no means necessary as full training will be provided
- Someone who works well as part of a team
- Excellent customer service skills
- High degree of accuracy in administration
- Working knowledge of SAP and RIS
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable

**Working Hours**:37.5

**Contract Type**:Permanent

**Benefits**

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

**Our Values**
- We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

**Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
About Us: At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to _'make a positive difference to people's lives through outstanding personalised care' _. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

About the Team: At Spire Parkway Hospital, we’re a leading provider of private hospital treatments for our patients across the Midlands and beyond. We offer specialised and personalised healthcare through fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.



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