Customer Service Administrator

3 weeks ago


Peterborough, United Kingdom MWH Treatment Full time

**What will you be doing as our new Customer Service Coordinator?**

You’ll gain an understanding of how to provide first class customer service in the water industry. By working closely with the Customer team and our internal and external stakeholders, you’ll be given the exposure to the tools, systems and techniques to develop into a Customer Service Co-ordinator.

**Key responsibilities**:

- Create and maintain databases to record customer information and dialogue ensuring data is always kept up-to-date and accurate
- Engage with members of the public at customer drop-in sessions and community events
- Undertake accompanied site visits and engage positively with our teams and members of the public where required
- Undertake research to contribute to case studies to be included on our website and other forms of social media
- Take on general customer service and administration duties as required to meet the needs of the team and the company as a whole

**What MWH offer**

At MWH Treatment we believe that people matter. We know that to build successful, creative teams we need a diverse workforce that can deliver new innovative ways of thinking. We provide an environment where you will have the freedom to develop and grow to your full potential.

Packages include
- A competitive salary
- 25 days holiday + Bank Holidays (with an additional 5 days available to buy)
- Contribution Pension scheme
- Life Assurance
- Health Insurance
- Private medical Insurance

And many more benefits including - cycle to work scheme, discounts and savings Hub, kids pass etc



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