Contact Centre Architect

2 weeks ago


London, United Kingdom Tria Recruitment Full time

**Contact Centre Architect / Global Communications / Cloud Telephony**

Have you designed an international contact centre?

**A niche global service provider** is looking for a contract Solution Architect specialising in Contact Centre & cloud based Telephony to design and cost multiple contact centre solutions on a global scale.

You must have experience in the following:

- Design and costing of multiple global contact centres sites.
- Experience working with one of the **Tier 1 Contact Centre Solutions** (FIVE9, 8x8, AVAYA, Twilio, NICE, ect.)
- Experience designing a contact centre from scratch, high & low level solution designs and costings for the centres.

This is a hybrid working role where you will be working in a London office 1-2 days per week and there may be an opportunity for contract extension.

**3-Month Contract / Circa £750 - £850 p.d. / Outside IR35


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