Contact Centre Sales Team Leader

This is an exciting opportunity to contribute to this exciting organisations continued growth and success within the Customer Service Team. The role will report into the Customer Service Manager and will support, motivate and develop a team of CustomerService Advisors to provide an excellent service to all customers. Within the role you will ensure that an...

In your new role as Team Leader, you will lead, manage, motivate and develop a team of advisors who provide front line support to our guests or travel agents. - Successfully run a team of advisors, ensuring that guests are receiving the best service possible - Undertake call monitoring and prove feedback - Implement support and training plans for both...

Carnival UK is the home of the prestigious cruise brands P&O and Cunard, and we operate spectacular ships all over the world! We take our guests on fantastic holidays, tailored to their individual requirements, and this is supported by our 300 strong contact centre staff - and we need a new Quality Specialist to join us! We have big plans for the future and...

The Contact Centre Project Manager is an exciting role as we embark on a large-scale transformation programme which will include deliverables across technology, people & processes. The aim of the programme is to transform the sales and service experience for guests, travel agents and advisors. The programme has sponsorship at executive level and will be...

Training Lead (Contact Centre) £30,000 Southampton/Hybrid Role Purpose - To have accountability for the day-to-day coaching of Trainers and organisation of the training team and the tasks the training team undertake. - To ensure consistency in training and development of all control centre employees by leading the training function within monitoring. -...

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you. We work flexibly and will help you to find a healthy balance...

About the JobAt BUUK Infrastructure No 2 Limited, we are seeking a talented Contact Centre Team Manager to join our team. In this role, you will be responsible for overseeing the daily operations of our contact centre and ensuring excellent customer service.The successful candidate will have a strong understanding of the utility sector and the ability to...

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you. We work flexibly and will help you to find a healthy balance...

**Contact Centre Guest Support** - Full time, Monday to Friday, 40 hours per week, 9am to 6pm with 1 hour for lunch. - First 2 weeks of training in the office, then 2 days in the office and 3 days WFH. - Temporary 8-week contract - £10.42 per hour **The Role**: **Duties and Responsibilities**: - Resolving customer enquiries and questions and escalating if...

**Assistant Contact Centre Manager** **£40,000** **Bournemouth/Southampton area** **MAINPURPOSE OF JOB** - To ensure all aspects of the control centre are resourced effectively within budget and that sophisticated planning tools are utilized to ensure trends are analysed and acted upon. - To identify trends in call traffic and implement reactive...

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you. We work flexibly and will help you to find a healthy balance...

Carnival UK is the home of the prestigious cruise brands P&O and Cunard, and we operate spectacular ships all over the world! We take our guests on fantastic holidays, tailored to their individual requirements, and this is supported by our 300 strong contactcentre staff - and we need a new Training Consultant to join us! This is a brand new role, reporting...

**Job Description** We have an exciting opportunity for a Contact Centre Team Leader, to join our Contact Centre at Princess Cruises. This role forms part of a fantastic team in a growing company and there has not been a more exciting time to be joining Princess Cruises! **The Role** In your new role as Team Leader, you will lead, manage, motivate and...

Join Revolution: Shaping Tomorrow's Leaders as a Leadership Mentor Revolution isn't your average sales and marketing company; we're a launchpad for the leaders of the future. As a rapidly evolving organisation, we offer an unparalleled platform for professional growth, encompassing practical sales experience, team-building expertise, and leadership...

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you. We work flexibly and will help you to find a healthy balance...

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you. We work flexibly and will help you to find a healthy balance...

**Contact Management Centre Officer - Hampshire Constabulary** **Location: Southampton** **Salary**: - **CMC Operator 20% shift allowance: The starting salary for the role is £30950 rising to £34513 on successful completion of a 12 month probationary period (this is inclusive of shift allowance and weekend working allowance). *(The first 5 weeks...

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you. We work flexibly and will help you to find a healthy balance...

We have an exciting opportunity for a Contact Centre Team Leader, to join our Contact Centre at Princess Cruises. This role forms part of a fantastic team in a growing company and there has not been a more exciting time to be joining Princess Cruises! **The Role** In your new role as Team Leader, you will lead, manage, motivate and develop a team of...

Shift Pattern: 30 hours per week, Team leader will work a mixture of both days, nights and weekends on a rolling basis to work with each team member. Team Brain injury have been providing care and support for Children and Adults with Acquired and Traumatic brain injury in the South of England for 17 years. We are looking for a team leader to support our...