Operations Administrator

1 month ago


Cannock, United Kingdom Phoenix Health and Safety Full time

Phoenix Health & Safety is one of the leading providers of health and safety training in the UK and South Africa. We provide classroom, e-learning and in-house training to individuals and businesses across every sector of the economies that we operate in.

If you're an experienced administrator, or simply someone with the skills required, with a positive can-do attitude who's interested in joining a busy team within a trailblazing company, then we're the company for you

Start date - ASAP

Hours - Full time, Monday - Friday (9am - 5pm)

Location - Cannock, Staffordshire

**Job Purpose**

**Key Skills Required**
- Proven experience as an administrator (minimum 2 years)
- Outstanding communication and interpersonal abilities.
- Excellent organisational skills.
- Strong attention to detail.
- Strong prioritisation skills.
- Ability to handle confidential information.
- Ability to multitask.
- Excellent customer service skills.
- Ability to manage own workload and assist team members when needed.
- Ability to adapt to new software packages and experience on E-Learning packages is admirable.
- Fully conversant in Microsoft Word and Excel.

**Keys Responsibilities**
- Managing the administration for E-Learning course delegates.
- Enrol delegates onto their respective online account.
- Arranging exam paper markers as and when required.
- Processing and submitting course results.
- Creating and running reports for Clients.
- Sending course certificates out to delegates and clients within the KPI deadline.
- Processing card payments over the telephone.
- Answering telephone queries.
- Assisting colleagues with general administration.

**Job Types**: Full-time, Permanent

**Salary**: From £21,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- No weekends

Work Location: One location



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