Software Trainer

1 week ago

Derby, United Kingdom Dizions Ltd Full time

**Software Trainer / Implementation Consultant - Are you an experienced software trainer/implementer looking to join a dynamic team?**

In response to ongoing business demands, Dizions Ltd wishes to employ an additional **trainer** / **implementation consultant** based in the **Derby / Leicester area** to join our existing dedicated and enthusiastic team.

**The Company**

We provide CRM software to the third sector under the Charitylog brand and also to Local Authorities using the Crossdata brand. The software, which has been developed over the last 18 years, is a market leader and is utilised by organisations that provide services to clients and have to account for their impact to their commissioners. It is not intended as a top of the range fundraising system.

We have over 950 clients based all around the country and are a leading provider to the third sector, including many of the well-known charities and NFP organisations.

**The role**

The main aspects of the role are:

- On acceptance of an order, you will work with new clients to help implement the Charitylog or Crossdata system. This involves discussing services, data security, their specific reporting requirements and workflows etc., to guide the client to the best implementation of the system to meet their needs. The process usually involves several days either online or on site spread over a number of weeks, as agreed with the client.
- Provide additional training and follow up review days as required.
- Contact with potential new clients, in response to enquiries, to provide a demonstration of the system and show how it meets their needs. Follow up these demonstrations, as necessary, to secure future business. We do not employ sales people and prefer to provide more of a consultancy approach to making sales.
- Maintain communication with existing clients within the area in an account management role.
- Attend meetings and training sessions in our Ross on Wye head office from time to time, as necessary.
- Maintain an up to date reporting regime, using our own CRM system, to ensure that all parts of the organisation are properly informed of activities in your area.

**Skills and experience**
- A working knowledge of third sector practices would be a distinct advantage.
- Although we would mainly expect you to be working within a reasonable radius of home, there would be occasions where overnight travel to further away locations is required.

**Remuneration**

Salary £34,225 plus *car allowance. Salary reviewed following a successful probationary period. There is also commission on sales achieved.
*car allowance not paid until completion of probationary period

**Job Types**: Full-time, Permanent

**Salary**: £34,225.00 per year

**Benefits**:

- Company car
- Life insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: On the road

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