Referral Officer

2 weeks ago


London, United Kingdom iWork Recruitment Limited Full time

Contract to start 13-02-23 until 05-05-23 with a possible extension.

**PRIMARY JOB FUNCTION**

Islington’s Children’s Social Care is developing practices to help vulnerable children, young people, and their families make meaningful and sustainable changes in their lives.

This means we are working more purposefully and collaboratively with our service users to help them be safe and achieve their goals.

Islington Children’s Social Care are recruiting a full time, permanent Referral Officer within the Children’s Service Contact Team.

The Children’s Service Contact Team is Islington’s single point of contact for all new referrals for both Children’s Social Care and the various Targeted Services.

It is integral to Islington’s Multi-Agency Safeguarding Hub (MASH) and some MASH partners are co
- located with the team.

The Children’s Services Contact Team is required to deliver high quality responses to incoming contacts within the required timescales with the aim of achieving ‘right service first time’ for children and families.

As a Referral Officer, you will be acting as the first point of contact for members of the public and professionals from partner agencies in the CSCT contact and referral process, but also signposting to other services within LBI.

You will support CSCT Managers, Social Workers and MASH partner agency professionals in gathering relevant information from referrers, ensuring this information is inputted accurately and efficiently on our electronic system to allow prompt and effective decisions to safeguard and promote the welfare of children.

**DUTIES AND RESPONSIBILITIES**

Take responsibility for promoting and safeguarding the welfare of children and young person’s / vulnerable adults in the care of the service, including undertaking regular Child Protection training at a level commensurate with role.

Create, maintain and improve administrative systems to enable the service to meet its aims of delivering a high quality service to children and families.

To work co-operatively with the CSCT Team Manager, Deputy Team Managers, Social Workers and MASH partners to ensure the team meets its aim of ensuring contacts receive a rapid and appropriate response.

Develop and maintain good working relationships with other teams within Children’s Social Care, other Client departments and clients referred to the service.

RQ792437-01-23

**Job Type**: Part-time

**Salary**: £18.06 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: RQ792437-01-23


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