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Customer Service Administrator

4 months ago


Sydenham, United Kingdom ORP Recruitment Full time

**A leading maintenance company are currently recruiting for a Team Administrator to join a fast-paced team**

**Hours: 7.30am - 4.30pm, plus every other Saturday (9am - 1pm) paid at time and a half**

**Salary: £ 22,000 going up to £23,000 after 3-month probation, OTE £25,000 | Parking is available**
- You do not need office experience to be considered for this role _

**Duties**:

- Liaising with customers throughout working day with updates, job updates and re-scheduling of appointments
- Booking in further work claims for customers
- Organise engineer’s daily workload and dispatching jobs ensuring we are hitting all SLAs
- Assisting with invoicing team, creating and distributing invoices for work completed
- Using our in-house CRM system following strict processes
- Covering any department sickness or holiday
- Proactive
- Able to multitask
- Strong customer service skills
- Computer literate