Patient Services Co-ordinator
6 months ago
Receiving and Directing Patients Receive and direct patients on arrival at the reception desk in a friendly and courteous manner and ensuring their requirements are met professionally and efficiently Answer all calls in a timely, polite, and professional manner Receive, make, and divert calls as required Provide help to patients with general enquiries, and to assist them to make, cancel and rearrange appointments Follow the triage process and direct patients to the most appropriate clinician Maintain the appointment system and monitor the flow of patients Respond to patients requests for home visits Receive, record and direct accurate messages when appropriate and pass these onto other members of the team Inform patients of their test results To advise patients on approximate waiting times and of any unexpected delays To take in fees from patients where applicable, record appropriately and issue receipts To give patients any forms/referral letters that are waiting for collection and taking in fees where necessary To listen to patients complaints, always remaining polite and empathetic, making sure they are addressed and dealt with appropriately, enlisting the help of a Site Lead when needed Administrative Duties To deal with Footfall requests coming through electronically to the practice Ensure the patients have up to date contact details To deal with document workflow in the clinical system Check emails, both in own NHS net account, internal email and the generic email addresses and action as appropriate Record, read code and update patient data on the computer system Register new patients, who are in the practice area and temporary residents in the clinical system ensuring all details needed are completed Open post, date stamp and distribute appropriately Scan patient communication into clinical system and allocate to the appropriate clinician including sending tasks where appropriate Post outgoing letters at the end of each shift when required Undertake photocopying as needed Telephone patients for recall and data collection purposes and correctly record data in patients medical record Follow the repeat prescription protocol regarding issuing or directing prescription requests to the most appropriate person Photocopy the practice leaflet, ensuring that there is always a supply available at reception Make up registration packs (GMS1 & New Patient Questionnaire) Complete tasks sent via SystmOne and Footfall (or any other clinical system or document management system which may replace these). Complete tasks given to reception team by any other staff member
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Primary Care Network Care Co-ordinator
7 months ago
Great Yarmouth, United Kingdom The Millwood Partnership Full timeKey responsibilities Undertake work in line with PCN directed priorities including reception duties at Falkland for your PCN colleagues Proactively identify and work with a cohort of people to support their personalised care requirements Ensure regular and consistent communication with the referrer regarding patient progress and any complications or guidance...
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Order Desk and Customer Service Co-ordinator
6 months ago
Great Yarmouth, United Kingdom Holdich Recruitment Ltd Full timeOur client is a market leading manufacturing and wholesale operation producing and providing specialised parts for a variety of sectors. They have organically grown to become one of the largest producers in their sector priding themselves on quality, delivery and customer service. They have been successfully operating for over 60 years, with a turnover in...
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Sheq Co-ordinator
7 months ago
Great Sankey, United Kingdom United Living Group Full time**Company Description** United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: - United Living Property Services revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. - United Living Infrastructure...
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Senior Logistics Co-Ordinator
1 month ago
Great Yarmouth, United Kingdom CV-Library Full timeNES Fircroft are supporting one of their O&G clients in Great Yarmouth with a Senior Logistics Co-ordinator role. This is a permanent position and has a major focus on shipping logistics, therefore we are looking for an individual that has extensive knowledge within import / exports & dangerous goods. Key responsibilities: Creation of despatch notes for...
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SHEQ Co-Ordinator
7 months ago
Great Sankey, United Kingdom United Living Group Full timeCompany Description United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: United Living Property Services revitalises homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. United Living Infrastructure...
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Care Co-ordinator
5 months ago
Great Yarmouth, United Kingdom The Park Surgery Full time**Job Title Care Coordinator - Maternity cover** **Salary £22,383 FTE** **Line Manager Practice Managers** **Accountability The Partners of the Practice** **Hours of work part time 20 to 30 hours per week** **Summary of Role** The Care coordinator will report to the Practice Managers and work closely with the management team at Park Surgery. This role...
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Client Co-Ordinator
3 weeks ago
Great Missenden, United Kingdom CV-Library Full timeExciting new role for an experienced Client Co-ordinator with a strong Customer focus, to join a highly innovative technology company who are transforming tech sourcing across global markets. The Role: You'll be working closely with the Sales team to support the delivery of a first class customer service across Europe within a fast-paced environment...
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Client Co-Ordinator
1 week ago
Great Missenden, United Kingdom Trio Recruitment Full timeExciting new role for an experienced Client Co-ordinator with a strong Customer focus, to join a highly innovative technology company who are transforming tech sourcing across global markets.The Role:You'll be working closely with the Sales team to support the delivery of a first class customer service across Europe within a fast-paced environment This will...
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Client Co-Ordinator
3 weeks ago
Great Missenden, United Kingdom Trio Recruitment Full timeExciting new role for an experienced Client Co-ordinator with a strong Customer focus, to join a highly innovative technology company who are transforming tech sourcing across global markets.The Role: You'll be working closely with the Sales team to support the delivery of a first class customer service across Europe within a fast-paced environment This will...
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Patient Services Coordinator
3 weeks ago
Great Yarmouth, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeJob Summary: We are seeking a skilled and organized Patient Services Coordinator to join our team at Norfolk and Suffolk NHS Foundation Trust. As a key member of our front desk team, you will provide exceptional patient care and administrative support to our staff and visitors. Key Responsibilities: Provide reception and switchboard cover, ensuring...
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Integrated Transfer of Care Co-ordinator
5 months ago
Great Yarmouth, United Kingdom East Coast Community Healthcare CIC Full timeCommunication Review all referrals for appropriateness ensuring all relevant information and assessments are completed and signpost on where needed. To receive and interpret/analyse sensitive information and accurately document information Excellent communication skills. Aim to develop and maintain effective interpersonal relationships with all members of...
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Operations Coordinator
5 months ago
Great Yarmouth, United Kingdom Pentagon Freight Services Plc Full timeAs Operations Co-Ordinator, you will be co-ordinating and processing of all import/export shipments, in line with client directives and PFS standard operating procedures as well as providing support to PFS Network and UK branches with their import/export requests/requirements. The Operations coordinator is responsible and accountable for (but not limited...
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HR Co-ordinator
6 months ago
Great Malvern, United Kingdom Holroyd Howe Full time**HR Co-ordinator** **48 Working week contract - Salary up to £28,000** **40 hours a week** **28 days holiday inclusive of Bank Holidays** **Hospitality experience preferential** **Employee Administration** - Dealing with all administration relating to the recruitment of all employees, e.g. offer letters, terms and conditions, references, proof of...
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Trainee Operations Coordinator
6 months ago
Great Yarmouth, United Kingdom Todd Hayes Ltd Full time**Trainee Operations Co-ordinator** Our client, a global freight and logistics organisation based in Great Yarmouth are seeking a Trainee Operations Co-ordinator to join their team. This is a full-time, permanent position, based in Great Yarmouth, working Monday - Friday, 9:00 - 17:30. In this role, you will assist and support the Operations team with...
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Non-Emergency Patient Escort
4 days ago
Great Yarmouth, Norfolk, United Kingdom O Health Full timeO Health invites applications for the position of Non-Emergency Patient Escort, playing a crucial role in our team's efforts to transport patients to medical appointments across East Anglia.This rewarding role involves using your own vehicle to transport patients safely and comfortably to hospitals, clinics, and treatment centres. Your key responsibilities...
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Customer Service Assistant
6 months ago
Great Yarmouth, United Kingdom East of England Co-op Full timeVacancy Introduction APPLY NOW, THERE IS NO NEED FOR A CV! Normal working pattern for this role: Working Day Shift start/end time Saturday 6pm - 10pm Our working patterns are non-contractual. The advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change. Click on...
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Delivering Excellent Patient Care
1 day ago
Great Yarmouth, Norfolk, United Kingdom Together Dental Full time**Practice Overview:**Together Dental Great Yarmouth is a fully equipped 7-surgery mixed NHS and private practice located in the heart of Great Yarmouth. Our practice is known for its friendly and supportive team environment, and we are committed to providing the highest level of patient care and service.As a Dental Therapist with us, you will have the...
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Shipping Coordinator
6 months ago
Great Yarmouth, United Kingdom Todd Hayes Ltd Full time**Shipping Coordinator** Our client, a leading independent Oil & Gas Operator, are currently seeking a Shipping Coordinator to join their Warehouse & Supply Chain Management function. This is a full time, 12 month contract, working Monday - Friday, located in Great Yarmouth. As the Shipping Coordinator, you will be expected to perform all activities...
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Healthcare Assistant
4 weeks ago
Great Yarmouth, Norfolk, United Kingdom Primary Care Careers Full timeJob SummaryLudham & Stalham Green Surgeries have an exciting opportunity for a healthcare assistant to join the practice, supporting the nursing team on a full-time or part-time basis. Working under the supervision of the nursing team and GP partners, you will assist in the provision and delivery of patient care, adhering to practice guidelines and...
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Patient Services Administrator
5 months ago
Great Bedwyn, United Kingdom The Old School Surgery Full time**PATIENT SERVICES ADMINISTRATOR** **Part-time 17 hours working the following**: **Wednesday: 09:00 - 18:30 (1 hour lunch)** **Friday: 09:00 - 18:30 (1 hour lunch)** **Flexibility to cover holidays and sickness is required.** Your role will be patient focused providing outstanding service face to face and over the phone having an empathetic and caring...