Primary Care Network Care Co-ordinator

2 months ago


Great Yarmouth, United Kingdom The Millwood Partnership Full time

Key responsibilities Undertake work in line with PCN directed priorities including reception duties at Falkland for your PCN colleagues Proactively identify and work with a cohort of people to support their personalised care requirements Ensure regular and consistent communication with the referrer regarding patient progress and any complications or guidance Raise awareness of health promotion, screening and NHS health checks in practices Support the evaluation of treatment programmes that promote health and well-being Co-ordinate clinics, liaising with the schedulers and contacting the identified patients with appointments Manage patient initiated calls for help/signposting etc., ensuring patients are directed to appropriate service Document and monitor aspects of patient co-ordination and service delivery, supporting data collection and audit using the practices clinical system Demonstrate the ability to recognise and respond appropriately when faced with a sudden deterioration or emergency situation, alerting the team or enabling a rapid response Support national screening and immunisation programmes and encourage uptake Monitor referrals to ensure tasks are completed and care delivered by keeping in regular telephone contact Work closely with and refer to PCN social prescribing link workers were a patient is identified as potentially benefitting from this service



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