Administrator
2 weeks ago
Contract Type:
- Permanent- Location:
- Merseyside- Industry:
- Property Services- Salary:
- £21000 - £22000 per annum- REF:
- KM2_1678205298- Contact Name:
- Kerry Mcmenamin- Job Published:
- 20 minutes ago**Administrator**
Liverpool
Salary £21,000
Monday - Friday
8:00am-4:30pm
Perm, Full-time
**About the role**
Allocating repairs for a team of around 35 operatives for all trades.
Striving to make sure customer satisfaction is the heart of everything you do.
Strive for a first time fix in as many situations as possible and innovative thinking is key in this role.
Work closely with our Performance Managers and the Planning Manager to help with the delivery of our operational in-house repairs and maintenance service but you will also be working with our selected community of external sub-contractors for those repairs needing specialised services.
**About you**
A passion for excellence in customer care ensuring customer satisfaction in all of your day-to-day duties.
Strong IT skills with systems such as Outlook, Excel and experience of planning software. Knowledge of AccuServ would be an advantage.
A problem solving outlook where you can think on the spot and under pressure to resolve issues and assist our customers.
An ability to balance competing tasks and deadlines when under pressure whilst still planning repairs accurately and efficiently
Knowledge of trades and repairs terminology would be desirable and would help give you a head start in the role and hit the ground running.
**INTERESTED?
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