Pre Sales Solution Specialist
6 months ago
**About The Role**:
Role**:Pre Sales **Specialist**
Location**:Remote**
Contract Type**:Permanent, full time**
Salary Package**: Competitive base salary, Company Car/Car Allowance plus company benefits, two volunteer days per year & flexi working hours**
**Why SCC?**
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working & core hours in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
**Key Responsibilities**:
- Assist in sales meetings where possible to ensure an effective solution design including applicable hardware, professional services and support services are captured to provide a high level of end user experience
- Providing a design and a working bill of materials for quoting
- Completing a scope and solution overview for all design work to ensure customers and colleagues fully understand the solution deliverables and usability
- Completing all relevant activities as part of a tender process to ensure the technical requirements are met and detailed correctly
- Creation of Scope of Works documentations and relevant Functionality Statements
- Ensuring all documentation meets quality standards to ensure a seamless and unique customer experience from sales engagement through to in-life support services
- Complete or co-ordinate necessary drawings for designs to enable the implementation teams to correct deliver solutions first time
- Assist with customer demonstrations and customer demo hardware where applicable
- Act as a technical reference point for partners, customers and CSM’s including liaising with the business in the requirements, communication and support of a technical solution
- Assist creation, approval and quality standards of all technical project documentation and configuration items
- Support workshops and sessions with services staff to facilitate handover to operations
- Support the translation of HLD to LLD for technical implementation including assisting to break designs down to manageable architecture building blocks to aid implementation
**Key Skills/Experience**:
- Microsoft Teams Rooms
- Zoom Rooms
- Full AV design
- Audio System design and understanding
- Videoconferencing types, current and legacy
- Analogue and digital audio mixing console
- Video and Audio capture for Small, Medium, Large and bespoke meeting rooms
- DV LED Technology
- Physical installation experience
- TV distribution and IPTV systems
- Control systems
- Multiple room AV systems
- Digital Signage
- Room booking systems
- 4K Distribution and complete systems
**About Us**:
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
**We are an equal opportunities employer**
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
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