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Account Support Executive
4 months ago
**Your function**:
Day to day:
- Process Contracts for activation and payout - Handling incoming contract documentation via our integrated digital systems. Ensuring all paperwork is present and correct in line with DLL policies and liaise seamlessly with joining functions where necessary. Complete all validation and compliance checks prior to activation.
- Maintain turnaround time for receiving documents to payout on a programmatic basis.
- Be responsible for managing an individual development plan to support initial training and progression through Account Executive levels. Complete key milestones ensuring all relevant regulatory examinations and training are successfully passed within given time frames.
- Engage in Digital transformation, supporting the business to evolve towards a digital future enabling faster more efficient funding for our customers.
- Create and maintain relationships with key stake holders, internal and external to resolve queries. Delight our customers by going the extra mile at every opportunity during communication, both written and verbal
**Your profile**:
We are looking for an individual who:
- Demonstrates excellent query resolution, seeking help where required.
- Is detail orientated with a drive for success, both individually and as a team.
- Is compliant with standard processes and policies.
- Previous finance experience preferred but not required.
**We offer**:
At DLL, we consider our people our biggest asset. That’s why you’ll be treated as a member, not just an employee. Together we create an informal, but professional atmosphere that is hard to find elsewhere. We also encourage members to seek out the best skills across all our offices, because the more networked we are as an organisation, the more effective we can be at seeing more than a customer and working harder as a partner.
All members enjoy:
- 25 days paid annual leave (plus public holidays) based on a 35-hour working week.
- Short Term Incentive Plan based on DLL results and personal performance.
- Non-contributory pension scheme.
- Private Healthcare Scheme
- Two working days per year volunteering for a local charity
- Flexible hybrid working
- Career development opportunities: online learning, member development programs
- At DLL we stimulate your health and wellness e.g. fun, health & vitality activities organised by our True Energy team.
DLL’s wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows:
- Connection - Build meaningful connections with other members
- Health - Manage mental, emotional, and physical health
- Finance - Provide learning opportunities to help members achieve personal financial health
- Lifestyle - Maintain balance between work and life priorities
These are the things that matter to our members and the wellbeing of our members matters to DLL
**Additional information**:
We collaborate with manufacturers, suppliers, and businesses in more than 30 countries to enable the acquisition of equipment, technology and software that companies need to contribute meaningfully to their communities. We believe in partnering with our customers to develop innovative and sustainable financial solutions that deliver meaningful value to the world.
At DLL, we are committed to making sure that all people, regardless of their race, ethnicity, gender, sexual orientation, age, religion, physical characteristics, or mental abilities, feel welcomed and encouraged to be their authentic selves. We strive to create an inclusive environment that is reflective of the communities in which we operate. Come see what all the excitement is about.
**Interested?**:
Good to know:
- The selection process may involve an assessment
- DLL’s referral program applies
