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Account Executive
2 months ago
We are seeking a highly motivated and enthusiastic Account Executive to join our dynamic team at VML Enterprise Solutions. As an Account Executive, you will play a key role in resolving client queries, managing requests through Jira Service Desk, and providing exceptional support to our clients.
Key Responsibilities- Resolve client queries and issues raised via Service Desk and/or email, ensuring timely and effective communication.
- Learn and apply knowledge about data feed, shopping feed optimisations, and industry trends.
- Assist in the optimisation and management of shopping feeds, including those intended for Google Merchant Centre, Meta, etc.
- Assist and over time take over building, optimising, and manipulating data feeds within Feedonomics.
- Collaborate and support senior team members in dealing with reporting, invoicing, service delivery.
- A keen interest in learning about shopping feed management and service.
- Previous experience in client-facing role within digital or e-commerce environments.
- Understanding of e-commerce environment, shopping channels.
VML Enterprise Solutions is a leading provider of digital commerce solutions, with over 4,200 experts in 55 operational centres across 34 countries. We work with some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide. Our Enterprise Solutions division houses strategic consultants, creative and technical architects, and skilled developers and operators who help our clients drive multi-channel growth.
We offer a great benefits package, including hybrid working, a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family-friendly policies, discounts with hundreds of retailers, and much more.
