Account Manager

2 weeks ago


Watford, Hertfordshire, United Kingdom DLL - Financial Solutions Partner - Part of Rabobank Full time
Account Support Executive Role

As a key member of our team at DLL - Financial Solutions Partner - Part of Rabobank, you will play a vital role in ensuring the timely and accurate payment of our Customer and Dealer agreements. Your expertise will be crucial in adhering to UK policies and procedures, and you will strive to become a subject matter expert, exceeding both internal and external customer expectations daily.

Key Responsibilities:
  • Process Contracts for activation and payout, handling incoming contract documentation via our integrated digital systems, ensuring all paperwork is present and correct in line with DLL policies, and liaising seamlessly with joining functions where necessary. Complete all validation and compliance checks prior to activation.
  • Develop and manage an individual development plan to support initial training and progression through Account Executive levels, ensuring all relevant regulatory examinations and training are successfully passed within given time frames.
  • Contribute to Digital transformation, supporting the business to evolve towards a digital future, enabling faster and more efficient funding for our customers.
  • Demonstrate excellent query resolution skills, seeking help where required, and ensure compliance with standard processes and policies.

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