Administration Officer

1 month ago


Hebburn, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

Would you like to be part of a team that works well together, always there to help each other?

Rose Lodge is a 10-bedded learning disability specialist assessment and treatment inpatient unit for men and women aged 18 and over with a learning disability and mental health problems or severely challenging behaviour, who would benefit from admission to specialist learning disability facility as opposed to a ‘mainstream mental health hospital’.

Inpatients is a very busy service, and the role is to support the multi-disciplinary clinical team to ensure that our service users receive high quality care from admission, during treatment and up to their discharge from the wards.

have experience of working with Microsoft packages and electronic record systems

have proven experience of complex diary management.

have advanced typing skills.

have excellent customer care and communication skills.

a good working knowledge of office procedures

These posts are full-time post Monday to Friday. 37.5 hours per week and are office based.

The post holder will support various multi disciplinary team meetings, whereby there can be a number of meetings on a daily basis. They will be required to update the patient information system during the meeting and must be able to type in real time recording accurate information. The post holder will be responsible for co-ordinating admin actions following this meeting, including arranging further patient related meetings in very limited timescales.

The post holder must have experience of general office duties such as ordering, petty cash, filing and scanning, and carry out duties assigned to them to ensure a comprehensive, high quality administration service.

The post holder must be confident dealing with service users face to face as well as telephone contact with internal and external sources.

Working with members of the administration team, who are not based on the same ward, you will be expected to provide cover during periods of absence.

You should hold the required level of qualifications outlined in the Essential Criteria of the Personal Specification in the job description. If you do not meet this criteria, you may not be shortlisted.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Please find attached job description for full details.

**Advertising date**: 2 nd May 2024

**Closing date**: 16 th May 2024

Please give us a ring if you would like to visit us at Rose Lodge or have a chat with us about the roles.


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