Internal Sales and Customer Service

5 months ago


Letchworth, United Kingdom Essential Results Limited Full time

An opportunity has arisen to join one of our clients as an Internal sales and Customer service person, must be able to successfully manage Key accounts, my client would consider a trainee with the right motivation to train. This is a great business, who look after their team, listen to new ideas and give full training to help their people succeed.

As internal sales, you will play a fundamental role in achieving the company’s customer growth objectives. You must be comfortable making outgoing calls, working with the external sales team, generating interest, qualifying prospects and closing sales.
- Your role as the Internal Sales Professional will include.
- Interpreting customer requirements to create quotations and sales orders
- Maintaining contact with the customer assigned to you
- New prospects and Calling lapsed clients relating
- Working to sales targets, by identifying new customers via own research and company data
- 15/20 outbound calls on a weekly basis
- Working as part of a team
- To have a good understanding of the company products and therefore being able to develop rapport with the customer
- Maintain and expand the customer database

**To be successful for this role you will have.**
- A confident telephone manner and experience of contacting customers on a daily basis
- Good grasp of numbers
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability prioritize, and manage time effective
- An interest in an engineering or mechanical minded would be an advantage
- Knowledge of solidworks or CAD

**Team fit - the person**
- Energetic, enthusiastic, and highly self-motivated
- Team player - supports other team members, department strategies and processes as a whole
- Determined - results focused, driven to do the very best possible

Essential Results Ltd is an Employment Agency who provide permanent and fixed term contract services and an Employment Business who provide temporary services as defined under the Employment Agencies Act 1973. Essential Results Ltd will collect the personal details which job seekers provide to us for the purposes of providing job seekers with work-finding services. In providing this service to job seekers we may need to transfer their personal details to our client companies.

Essential Results Ltd is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally regardless of race, colour, ethnic origin, nationality, national origin, religion or belief, gender, sexual orientation, gender reassignment, age or perceived age, marital or civil partnership status or disability.
- “Placing People First”_

Pay: £23,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Application question(s):

- Are you happy to work in an office full time?
- Would you be interested in learning more about engineering?

**Experience**:

- telesales: 1 year (preferred)
- Account management: 1 year (preferred)
- AutoCAD: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 33531



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