Administrator
6 months ago
We have an exciting opportunity for an administrator to join our Mental Health Liaison Team within West Suffolk Hospital, Bury St Edmunds. We are looking for a skilled and experienced person to join the passionate and dedicated team.
Our team is part of West Suffolk care group’s crisis pathway. It works as a single point of access for referrals and provides a range of mental health specialties within one multidisciplinary team to patients of all ages. Our teams respond to a diverse range of referrals covering both the liaison and crisis assessment function.
The service operates 24/7, 365 days of the year meaning there is flexibility within the working hours of the role.
- Previous administration experience is essential.
- Full training will be given for this role.
- You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems.
- You will be able to evidence a flexible response to service needs and the ability to think creatively.
- Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.
**Essential criteria**:
- Experience of working in a busy office.
- Taking and processing referrals via phone and online and extensive knowledge of all Microsoft packages.
- Dealing efficiently and politely with both internal and external customers in a confidential and confident manner.
- Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.
This role is vital for the function of our team and will involve administrative support in order that they can provide an efficient service to all.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk?The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY
**Benefits included with this role are**:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
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