Quality Lead

3 months ago

Stockport, United Kingdom Home Instead Full time

**Company Description**
Home Instead is the leader in specialised care for the elderly, founded on personal experience we provide high quality care and companionship services for older people.

We are currently recruiting for someone join our team as a Care **Quality Lead** to be responsible for driving our high-quality person-centred care in the **Stockport, Manchester Central & Tameside** region.

This role will be carried out on a **full time** basis at our **Stockport office **in Offerton, working **Monday-Friday 8:30am-4:30pm** with occasional out of hours working as part of an **on-call rota**.
**Job Description** Your responsibilities**:

- Conduct personalised client assessments to tailor care plans to individual needs
- Complete quality assurance visits to clients and their families
- Support clients with their care needs
- Provide supervision and unwavering support to our dedicated caregiving team
- Ensure strict compliance with quality standards and regulatory requirements
- Collaborate seamlessly with healthcare professionals to optimize client well-being
- Travel to clients’ homes to introduce new Care Professionals to their clients
- Assist the Care Manager to create, update and audit client care plans
- Use our care management software to audit daily care logs and medication records

**Who We're Looking For**:

- A track record within the care sector and experience with similar duties
- Stellar communication and interpersonal skills
- A genuine passion for delivering high-quality, person-centered care
- In-depth knowledge of relevant regulations and standards
- The ability to inspire and lead a team with compassion and professionalism
- Comfortable driving around the Stockport, Manchester Central & Tameside area for various visits
- Being a driver with access to a car is essential. Please note Business Class One insurance will be required.

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