Emergency Operations Centre Administrator

2 months ago


Bedford, United Kingdom East of England Ambulance Service Trust Full time

Are you good with computers, organised and have administrative experience?

We are looking for an administrator to join our Ambulance Operations Centre (AOC) at Norwich

The role will involve working closely with another member of the administration team and the management team to support the department.

Microsoft Office skills are essential, as is the ability to be discreet and maintain confidentiality.

Training will be provided.

1. Provide administrative support using Microsoft Office packages including Word and Excel. This includes establishing and maintaining office systems both paper and electronic to a high standard.

2. Undertake secretarial and administrative duties, preparing documents with a high degree of accuracy as required by the Emergency Operational Management Team including confidential letters and reports.

3. Draft routine and standard correspondence on behalf of the Emergency Operational Management Team.

4. Prioritise own workload to ensure that work is completed within agreed timescales.

5. Populate and maintain locally the Global Rostering System.

6. In liaison with Emergency Operational Management Teams/Line Manager, maintain resources/rosters ensuring optimum staff unit hours and vehicles against the demand analysis for each day of the week, in line with Trust Policies, Procedures and any other relevant guidance.

7. Communicate effectively with Senior Managers, Managers, staff and colleagues both internal and external. Communicate in a confidential manner when appropriate.



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