![The Royal Marsden NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Administrator Bookings Coordinator
1 week ago
For further information and to arrange an informal visit please contactAna Margarida Ruas, Radioisotope Services Manager on 0208 661 3296.
- The post holder is an integral member of the Nuclear Medicine and PET/CT Department. The post holder will coordinate all administrative aspects of the Nuclear Medicine and PET/CT Services including patient communication, reception, scheduling and clerical duties.
- Ensuring that appointments are scheduled in an efficient and timely manner, so that results can be made available to fit with the patient’s pathway. The post holder will also be required to oversee the retrieval of patients’ imaging and reports from external Trusts where required.
- The post holder will also provide cover for the Radiology /Nuclear Medicine PET/CT Chelsea reception desk and will be required to handle enquiries from patients, their careers and Trust and non-Trust staff in person or by telephone/post.
- The post-holder will liaise with a variety of staff throughout the Trust. This will predominantly involve Chelsea Nuclear Medicine and PET/CT staff as well as staff within Diagnostic Imaging. In addition there will be contact with Consultants and their secretaries throughout the Trust and other Health Services.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification.
- To deal with all Nuclear Medicine and PET/CT referrals from clinicians, ensuring that the appointment is scheduled within an appropriate clinical time frame taking into account clinical priority and cancer waiting times targets.
- To liaise directly with the patient regarding their appointment, either verbally or in writing, providing information and reassurance and managing patient expectations around the scanning experience.
- To be responsible for ensuring that patients are given appointment letters and patient information sheets where relevant.
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