Applications Support Apprentice
3 months ago
BASIC FUNCTIONS: This entry-level/apprentice position provides Technical Application Support as needed under supervision. This position will provide on the job training & exposure to Digital & Business Applications used globally within the organisation.
QUALIFICATIONS:
- 3 A levels (or equivalent BTEC qualifications) grade A*- C, technical certifications, or equivalent work experience required
- Exposure to an IT/Application environment will be beneficial but not necessary
SKILLS:
- Passionate about starting a career in Technology- Good written and oral communication skills- Able to build relationships with key stakeholders- Ability to work independently and as part of a team- Ability to communicate clearly and concisely with others, particularly around topics they may not have as much knowledge on as you- Excellent customer service skills- Great organisation skills with the ability to manage multiple tasks and prioritise these accordingly- Interest in analysing data and explaining your findings- Basic knowledge of some IT programmes (Microsoft Excel and Office) and confidence learning how to use new software- Problem resolution skills- Opportunity to learn corporate business systems, e.g Oracle, Digital, SalesForce, Eloqua, OneTrust, Splunk, API's- Being proactive and able to work on own initiative.- Entrepreneurship, creativity, out of the box thinking.
ACCOUNTABILITIES:
- Assisting the Technical Service Owner function as part of the Global IT Application support services- Contribute to an efficient and effective Support service, including adhering to Service Level Agreements, Key Performance Indicators and other measures that promote a valuable support service to the business- Review tickets within Service Management, driving and managing service acceptance using established priorities- Undertakes daily operational checks (Incident, requests & Problem) as defined and trained by the wider team- Participate in projects as required- Work with multiple teams including external vendors to drive continuous service improvement- Assist with Service Transition for any project moving into IT Operations- Participate & contribute to Service Reviews and Vendor Management- Participate in regulatory audit activities- Perform basic proactive tasks for capacity & demand management, disaster recovery processes with guidance & training- Collaborate with supporting teams (within IT Operations, Developments, Suppliers, Solution Groups) as required- Identify and drive operational efficiency improvements- Potential for travel and experience exhibitions
Management Level
08 - Professional IC
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
, or please contact 1-855-833-5120.
Please read our
.
-
Apprentice
3 months ago
Richmond, United Kingdom Toni&Guy Full timeWe are TONI&GUY, an International Hairdressing SuperBrand. Founded in 1963 with a single salon in Clapham, to 680 Salons and 7000 pioneers in hair and fashion across the Globe. This year, TONI&GUY celebrate 60 years of innovation, creativity & hair excellence. TONI&GUY are global pioneers in hair and fashion, responsible for changing the face of modern...
-
Apprentice
4 months ago
Richmond, United Kingdom Toni & Guy Full timeLocation: TW9 1SX The Apprenticeship Experience Embark on an enriching 18–24-month journey as an apprentice, where training unfolds either in the salon with our exceptional in-house educators and assessors or at our renowned Flagship Academy in TONI&GUY London. Upon completion of the program, apprentices achieve a Hair Professional Standard...
-
The Hive Administrator
3 months ago
Richmond, United Kingdom Savills Graduates Full time**Job title** Administrator (Apprentice) **Job Location** London - Richmond **Current Team Information** The Hive is a reimagined lead generation and customer service department for the Savills UK business. Residing in Richmond, the Hive is made up of two teams. The Outbound team support Lettings and Sales, while the Inbound team support the whole UK...
-
Business Administration Apprentice
3 months ago
Richmond, United Kingdom ECO Simplified Limited Full timeECO Simplified are an ECO administration business based in Richmond, North Yorkshire. An exciting opportunity has arisen for a Business Administration Apprentice to join our team. As an apprentice you will be expected to work across all departments of the business so that you can gain an understanding of the energy efficiency industry, the funding available...
-
Optical Assistant Apprentice
3 months ago
Richmond, United Kingdom Specsavers Full time**Job Role: Optical Assistant Apprenticeship** **Location: Richmond** **Working hours: Full time to include Weekend working - 40 hours** **Weekly: £320** **Benefits: Specsavers Perks, WeCare/LifeWorks, Headspace, Eye and Ear care discounts, birthday leave, enhanced family leave and company sick pay for eligible colleagues** **Good Transport...
-
Optical Assistant Apprentice
3 months ago
Richmond, United Kingdom Specsavers Full time**Job Role: Optical Assistant Apprenticeship** **Location: Richmond** **Working hours: Full time to include Weekend working - 40 hours** **Weekly: £8.00 per hour, £16,640 per year - paid monthly** **Benefits: Specsavers Perks, WeCare/LifeWorks, Headspace, Eye and Ear care discounts, birthday leave, enhanced family leave and company sick pay for...
-
Content Creator Apprentice
1 day ago
Richmond, United Kingdom Baltic Apprenticeships Full timeJob Title: Content Creator ApprenticeCompany: Baltic ApprenticeshipsJob Type: ApprenticeshipLocation: YorkshireJob Description:We are excited to offer a Content Creator Apprentice position at a luxury holiday rental company in Yorkshire. As a Content Creator Apprentice, you will be responsible for creating and posting engaging content, writing blogs,...
-
Content Creator Apprentice
1 day ago
Richmond, United Kingdom Baltic Apprenticeships Full timeJob Title: Content Creator ApprenticeCompany: Baltic ApprenticeshipsJob Type: ApprenticeshipLocation: YorkshireJob Description:We are excited to offer a Content Creator Apprentice position at a luxury holiday rental company in Yorkshire. As a Content Creator Apprentice, you will be responsible for creating and posting engaging content, writing blogs,...
-
Customer Service Representative
3 months ago
Richmond, United Kingdom Savills Graduates Full time**Job title** Customer Service Representative (Apprentice) **Job Location** London - Richmond **Current Team Information** The Hive is a reimagined lead generation and customer service department for the Savills UK business. Residing in Richmond, the Hive is made up of two teams. The Outbound team support Lettings and Sales, while the Inbound team...
-
Floating Support Worker
7 days ago
Richmond, United Kingdom Look Ahead Care And Support Full timeFloating Support Worker We're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health Service in Richmond. £20,415.00 per annum, working 28 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like you're making a difference?...
-
Richmond, Greater London, United Kingdom Toni & Guy Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our team as a Hairdressing Apprentice. As a key member of our team, you will have the opportunity to develop your skills and knowledge in the art of hairdressing, working alongside our experienced team of stylists and educators.Key ResponsibilitiesProvide exceptional customer service...
-
Richmond, Greater London, United Kingdom Toni & Guy Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our team as a Hairdressing Apprentice. As a key member of our team, you will have the opportunity to develop your skills and knowledge in the art of hairdressing, working alongside our experienced team of stylists and educators.Key ResponsibilitiesProvide exceptional customer service...
-
Richmond, Greater London, United Kingdom Toni & Guy Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our team as a Hairdressing Apprentice. As a key member of our team, you will have the opportunity to develop your skills and knowledge in the art of hairdressing, working alongside our experienced and dedicated team of professionals.Key ResponsibilitiesProvide exceptional customer...
-
Richmond, Greater London, United Kingdom Toni & Guy Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our team as a Hairdressing Apprentice. As a key member of our team, you will have the opportunity to develop your skills and knowledge in the art of hairdressing, working alongside our experienced and dedicated team of professionals.Key ResponsibilitiesProvide exceptional customer...
-
Application Architect
2 days ago
Richmond, United Kingdom Reed Exhibitions Limited Company Full timeAbout the Role This position provides effective architectural and structural design guidance for RX Digital Team to make intuitive high level decisions for software development. With a strong technical background, excellent IT skills, experiences in designing and ability to develop a unified vision for software characteristics and functions, creates...
-
Floating Support Worker
4 weeks ago
Richmond, United Kingdom Look Ahead Care Support and Housing Full timeWe're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health Service in Richmond.£20,415.00 per annum, working 28 hours per week. Benefits include 25 days Annual Leave (pro rata), pension schemes, staff discounts, healthcare and career progression.Want to feel like you're making a difference? You'll feel at home...
-
Millwright Apprentice
3 months ago
Richmond, United Kingdom TreeHouse Foods Full timeEmployee Type:Full timeLocation:ON Richmond HillJob Type:Production MaintenanceJob Posting Title:Millwright ApprenticeAbout Us:TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence...
-
Application Security Director
2 weeks ago
Richmond, Greater London, United Kingdom Reed Exhibitions Limited Company Full timeReed Exhibitions Limited Company is seeking an experienced Application Security Leader to oversee the Application Security discipline. This role involves ensuring that all applications are developed with security as a top priority to protect sensitive data and maintain customer trust.Key ResponsibilitiesConduct thorough assessments of applications using...
-
Application Security Manager
4 weeks ago
Richmond, Greater London, United Kingdom Reed Exhibitions Limited Company Full timeReed Exhibitions Limited Company is in search of a skilled Application Security Manager to lead the Application Security domain. This position is crucial for ensuring that all software solutions are crafted with security as a primary focus, safeguarding sensitive information and upholding client confidence. Key Responsibilities Perform evaluations of...
-
Application Solutions Engineer
4 weeks ago
Richmond, Greater London, United Kingdom Nukasani Group Full timePosition Title: Application Solutions EngineerWork Arrangement: HybridCompensation: Highly competitiveTeam Expectations:Participation in face-to-face meetings is requiredPotential for contract renewal for an additional 6-12 monthsRole Overview:The Application Solutions Engineer will contribute to the VPT (Virginia Permitting Transparency) initiative,...