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Customer Service Administraor
3 weeks ago
Permanent
- Amersham, Buckinghamshire
- Posted 3 hours ago
- £21000 - £25000 per annum GBP / Year
**Vanta Staffing High Wycombe** are recruiting for a **Customer Service Administrator** to work for an exciting, friendly and fun niche business which is rapidly becoming a market leader in their field.
The Customer Service Administrator will be primarily responsible for providing financial, clerical and administrative services to ensure efficient, timely and accurate payment of client accounts.
**Salary**
**£21,00 to £25,000 depending on experience**
**Monday - Friday 9am-5.30pm**
**Key Responsibilities of the Customer Service Administrator**
- Invoicing all chargeable activities undertaken by our clients in an accurate and timely manner
- Receipting of all payments including precise allocation to debtor balances
- Reconciling bank statements to invoices and monies received, in order to identify possible
discrepancies and aged/bad debts
- Maintenance of all debtor accounts
- Managing and resolving all client/patient/insurer/debtor queries in a timely and accurate manner
- Running and presenting client reports on a monthly/ad hoc basis
- Maintaining strong and healthy relationships with any clients under your care
**Key Skills of the Customer Service Administrator**
- Passionate and excited about building a new business
- Excellent customer service skills
- Numerate and strong attention to detail
- Excellent verbal and written communication skills; ability to appropriately liaise with different levels of staff from client directors to insurance administrators
- Ability to follow a structured process to ensure compliance, but able to work on own initiative to e.g. resolve queries promptly and accurately, add value to existing processes as appropriate
- Ability to work independently and meet critical deadlines
- Supportive and positive attitude
**Salary**
**£21,00 to £25,000 depending on experience**
Vanta Staffing Limited is acting as an Employment agency in relation to this vacancy.
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