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Customer Service Support
2 weeks ago
- Long term employment with the chance to progress
- Full induction and training within a Team setting
- Free Parking along with free tea & Coffee
- Team Building exercises and events (Summer BBQ, organised by the staff social committee )
- 30 Days annual leave P/R once on a permanent contract
- Once permanent you have the chance to earn extra money with overtime
- Relaxed Dress code in a vibrant and bustling office.
- Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA's
- Working with a large number of clients and logging orders
- Providing first class customer service to internal and external clients
- Working within agreed timescales
- Liaising with depot operations in order to problem solve queries
- Daily communication with established customers by phone, and using the in-house CRM systems to implement long term solutions to customer issues
- Candidates who must have strong communication skills, be computer confident (Microsoft Office Suite & Excel)
- Have the drive and ability to meet daily targets and deadlines - Possess a strong work ethic and want to become part of a motivated and enthusiastic team.
- Experience in a Customer service (face to face & office based)
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