Customer Service Administrator

3 weeks ago


Amersham, United Kingdom Gotpeople Full time

Our client, an exciting friendly and fun niche business which is rapidly becoming a market leader in their field is looking to recruit a Customer Service Administrator

The Customer Service Administrator will be primarily responsible for providing financial, clerical and administrative services to ensure efficient, timely and accurate payment of client accounts.

**Key Responsibilities of the Customer Service Administrator**
- Invoicing all chargeable activities undertaken by our clients in an accurate and timely manner
- Receipting of all payments including precise allocation to debtor balances
- Reconciling bank statements to invoices and monies received, in order to identify possible
discrepancies and aged/bad debts
- Maintenance of all debtor accounts
- Managing and resolving all client/patient/insurer/debtor queries in a timely and accurate manner
- Running and presenting client reports on a monthly/ad hoc basis
- Maintaining strong and healthy relationships with any clients under your care

**Key Skills of the Customer Service Administrator**
- Passionate and excited about building a new business
- Excellent customer service skills
- Numerate and strong attention to detail
- Excellent verbal and written communication skills; ability to appropriately liaise with different levels of staff from client directors to insurance administrators
- Ability to follow a structured process to ensure compliance, but able to work on own initiative to e.g. resolve queries promptly and accurately, add value to existing processes as appropriate
- Ability to work independently and meet critical deadlines
- Supportive and positive attitude

**Salary**

**£21,00 to £25,000 depending on experience**

Got People Limited is acting as an Employment agency in relation to this vacancy.



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