Content Designer
6 months ago
**Content Designer**
**Contract Term: 5 Months**
**Contracting Authority: DWP**
**Location: Sheffield, Manchester or Leeds - One day a week in the office**
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A content designer is responsible for creating, updating and reviewing content for end-to-end user journeys. They make sure the most appropriate content is shown to users in the right place and in the right format.
A content designer is comfortable using evidence, data and research to make the right content decisions. They make sure users' goals are met and that a service or other product meets policy intent. A content designer can work within a multidisciplinary team across digital and non-digital channels. They contribute to and use style guides and design patterns to produce consistent content.
**As a Content Designer your main responsibilities would be**:
- Create new content and iteratively improve existing content across digital and non-digital channels to meet user needs and business objectives. Create clear, joined-up user journeys.
- Evaluate current content strategies based on the results of user research and data
- Use the style guide and other standards, along with your exemplary spelling and grammar, to create high quality content.
- Build relationships and work closely with policy, legal and other expert colleagues to make sure content is accurate and consistent
- Promote user-centred content design within the department and beyond
- Help to keep up a positive and collaborative working environment
- . Be an active member of the content design community, contributing to knowledge of best practices.
- Contribute to building an inclusive digital culture within the department.
**You’ll have relevant experience in**:
- Have experience of working at pace in an agile environment and from a digital perspective
- Have exemplary spelling and grammar and be able to write and edit using a style guide and plain English
- Be able to take a user-centred approach to content design and be able to explain design decisions and other ideas in a way that other people understand
- Be able to put forward the case for content design to senior stakeholders and product owners
- Know how to plan user research and be able to use data and user research to inform content design decisions
- Be able to handle constructive criticism of your work and to constructively review other people’s work
- Have experience of how your work fits into the wider context of the team and department
**Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.** ?
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**If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, PSR provides a ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of our PSR Sourcing team.**
***- Please be aware that this role can only be worked within the UK and not Overseas._
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